Diamond Auto Lease & Sales
Warrensville Heights, OH
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Google Reviews
I had a fantastic experience buying my "new to me" used car at Diamond Auto. Brad and Josh made buying a car easy and fun. This is my second purchase from Diamond Auto. I bought my Toyota RAV4 used from Alan 10 years ago (Alan is still around, but his son Brad has taken over most of this family business). So I knew what to expect. Great customer service, and no pressure. They want you to love your car, and I do!! After much back and forth, and driving many cars, and changing my mind a lot, I finally settled on the perfect 2022 Mazda CX-5. I am looking for reasons to drive now! They got me a great interest rate on my loan with low payments. No hidden charges on the sale. Everything is very transparent. They took care of all the paperwork and switched over my plates and insurance. All I had to do was drive away (after Greg showed me how every special feature worked on my new red car)! But their service doesn't end when you drive away in your new car. I'll be back with my questions and any problems I have, and assistance with finding mechanics or any other service I might need for my Mazda. I wouldn't buy a car anywhere else.
I've purchased my last few cars through diamond and words can't describe how awesome of an experience I've had. Brad, Alan, Josh, Greg and Mike are all phenomenal people and actually care about what they do. I won't go any where else. The service they provide is unlike any other!
We’ve purchased our past 5 cars from Diamond and we’ll purchase our next 5 cars from them too. You simply can’t find better in quality, customer service, and safety standards. Thank you Alan, Josh, and Greg... you all truly pulled off the impossible.
Katie the Car Lady was easy to work with and was able to find me a car that fit all of my requirements and then some. Katie even got me equity back on my lease return! She went beyond my expectations, and will deffinelty recommend her to all my family and friends for their next car purchase!
My brother and his wife purchased THREE vehicles through Katie O'Toole Smith over the years, and when I couldn't find the car I was looking for from out of state, Katie hooked me up when no one else could! She is highly energetic and skilled at her work. If you are looking for a specific vehicle at an excellent price, call or visit Katie FIRST! She made the challenging do-able, and I recommend her highly!
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