Diepholz Chevrolet Buick GMC
Charleston, IL
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# Summary The dealership consistently receives praise for its knowledgeable and courteous sales team, with multiple customers highlighting individual salespeople for their helpful, non-pushy approach and ability to secure favorable deals. Finance staff are also commended for their transparency and customer-first service, though one reviewer noted minor concerns about out-of-state tax handling and vehicle detailing.
I cannot say enough good about Diepholz, specifically salesman Fred Dickerson and finance manager Mike (last name is blanking me). They were amazing to deal with and treated us, especially my wife, so well. I can’t recommend them enough!!
Paul Mejdrich was one of the best salesmen I've ever worked with! He was very helpful in getting us the best deal and wasn't pushy at all. Highly recommend asking for him if you are looking to buy! Everyone else was also very courteous and professional. We enjoyed our experience and are glad we chose Diepholz!
I cannot express enough how appreciative I am of the service I received at diepholz. My sales team was exceptional from Nick East to Mike Daume, GM - Kevin and AJ. I was well taken care! Thank you Ron for having an excellent group of individuals who put the customer first!!! Thank you Mike for taking the time to ease my anxiety with filing my Gap claim, taking the time to help me with financing. Thank you Nick, for hearing my likes and not likes and your honesty. Putting me in a vehicle that I just love. You will not be disappointed in this Team!!!
Paul did an exceptional job. Did what he said he was going to and when he was going to do it. Very transparent through all aspects of the process. I rated a 4 not 5 because I’m not a fan of how they handle out of state sales tax vs other Illinois dealerships and the detailing of the truck could have been better. That being said I would recommend you ask for Paul if you’re buying a vehicle there. You’ll be glad you did
Nick East made our purchase experience exceptional. He knew what we wanted, where we wanted to be payment wise and made it happen. The entire experience with The Diepholz crew was amazing. Thanks to Roger for always supporting us, Nick for being a great addition to our experience and Mike for making the finance side easy. Amy & Kenny
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