Diepholz Paris Chrysler Dodge Jeep RAM
Paris, IL
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# Summary Sales staff members receive praise for their product knowledge and customer service, with particular recognition given to their attentiveness during the purchasing process. However, service department communication issues have resulted in customer frustration, with at least one instance of follow-up calls going unanswered for extended periods.
Anthony did a great job explaining the features on the Jeep. I will send Anthony anyone who wants to buy a vehicle he was Amazing.
Called a couple times back in January to get a price on getting a trailer brake installed, was told we will call you back. Well it is now August and I’m still waiting on that phone call. So moved on to a dealership that actually communicates with customers
Helped me with the recall for my vehicle and even got a reimbursement fir other work I had done per recall very friendly servuce even offered to drive me to Paris to charkeston after finding the wait would be longer than expected
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