Docksteader Subaru
Vancouver, BC
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Google Reviews
# Summary The dealership receives overwhelmingly positive feedback for its sales staff—particularly Dennis and Dusty—who are consistently praised for their patience, professionalism, and transparent approach to the purchasing process. However, one customer reported frustration with post-purchase follow-up, noting a lack of response to multiple inquiries and expressing disappointment with the vehicle's features and performance.
Just picked up my new Solterra and had a great experience overall. Big thanks to Dennis and Pete for making the whole process smooth and stress-free. They were both very friendly, patient, and professional from start to finish. They took the time to answer all my questions, explained the features of the Solterra clearly, and made sure everything was ready for delivery. As a first-time buyer for this car, I really appreciated how straightforward and helpful they were throughout the process. No pressure at all, just great service. Highly recommend Dennis and Pete if you’re looking to get a Subaru. Thanks again!
I visited this Subaru dealership on a friend’s recommendation. Although I didn’t finalize a deal myself since I’m still tied to my current lease, my boyfriend did purchase a car here. Dennis and Dusty were patient, enthusiastic, and highly professional. Our needs have been met, and our concerns have been dissolved. When I’m ready to switch vehicles, I’ll definitely return. 🫶🏻
I had a great experience purchasing my new Subaru, thanks to my sales advisor Dennis. He was incredibly patient and knowledgeable, answering all of my questions and making sure I felt confident throughout the entire process. There was never any pressure, and he took the time to explain every detail clearly. His professionalism and support made the car-buying experience smooth and enjoyable. I highly recommend him to anyone looking for a new vehicle!
I shopped around at multiple dealerships before making my decision, and Dennis and Dusty earned my business. Not only did they offer me an incredible deal, but they also treated me with honesty and respect throughout the entire process. Dennis is one of the most knowledgeable and enthusiastic sales professionals I’ve met. He worked hard to find every possible discount and never made me feel pressured. Dusty was equally supportive and helped make the whole transaction seamless. The combination of a great price and exceptional customer service is hard to find these days. I highly recommend working with Dennis and Dusty if you’re looking for your next vehicle.
I recently bought a Subaru Forester from Docksteader Subaru and have written and called three times to ask questions and get help, with no replies!! Zero customer service skills! Also disappointed with the storage in this 2018 Subaru. I have had three Foresters, 1999, 2001, and now a 2018. No pocket on back of drivers seat, no closing storage spot on dashboard, and the cubbies in the back don’t really exist to hold things. I mean what are this holes good for. Everything slides out! Also this car has zero power compared to my older ones. So slow on the pick up.
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