Don Jackson Chrysler Dodge Jeep Ram North

Eric Palmer was awesome to work with! He helped my husband with purchasing his truck and made the whole process smooth and stress-free. He was knowledgeable, professional, and took the time to answer all of our questions. He made sure everything was handled efficiently and we never felt pressured. We truly appreciated his honesty and great customer service. If you’re looking for someone trustworthy and easy to work with when buying a truck, I highly recommend Eric Palmer!

I had a great experience at Don Jackson. I had an enjoyable low pressure sales experience with Corey. He is. It only great to do business with but he is also an interesting guy to talk to. I kind of knew what I wanted and he worked to stay in that budget and showed me some different options. I came in thinking I wanted an Alfa Romeo Tonale hybrid, but ended up with a gas Alfa Romeo Stelvio after he recommended that to me. I couldn’t be happier with the choice and I wouldn’t have found it without his help and recommendation. The entire team was great from greeting all the way through financing. It was worth the drive from Newnan and I would not hesitate to go back to Corey and Don Jackson next time I need a vehicle.

The dealership's position was that the transportation company must have caused the windshield damage. While I find that explanation questionable, I am willing to acknowledge that it is possible the driver could have noticed the damage and attempted a repair. However, there is no reasonable explanation for the undisclosed scratches on the glove box or the stains on the headliner. Those issues clearly existed before delivery and should have been disclosed when I specifically asked about the vehicle's condition. What is most disappointing is not the condition issues themselves. No used vehicle is perfect. The problem is that I relied on the dealership's representations when purchasing a vehicle sight unseen. Had these issues been disclosed upfront, I could have made an informed decision or negotiated accordingly. Instead, I was assured the vehicle was in exceptional condition, only to discover multiple undisclosed defects upon arrival. When I raised my concerns, I was met with excuses rather than solutions. I expected honesty, transparency, and accountability from a dealership of this size. Unfortunately, my experience fell far short of those expectations. Based on my experience, I would strongly encourage anyone purchasing a vehicle remotely from Don Jackson North to request detailed photos and videos of every area of the vehicle and obtain written confirmation regarding any cosmetic defects before completing the purchase.

Great Experience! Purchased my Jeep Gladiator from Jimmy Fults without any problems, excellent communication, smooth process, priced lower than other dealership. They delivered it two and half hours away on time, provided great service, professional, friendly. Luis from finance explain all very clearly. I would definitely purchase from them again.

Snatched a truck up from this dealership before the photos were even posted online. This sounds dramatic, but we are so thankful we went by this dealership. We hunted for a good used truck for about eight months and found nothing but potential issues. When we finally went to Don Jackson, we immediately knew we were looking at the best truck we had seen. We went for it. They worked with us on the price and we got a heck of a deal and low mileage. A few months down the road and NO ISSUES AT ALL. Still can't believe what a steal we got on this bad boy..