Dondelinger Ford Chrysler Dodge Jeep Ram
Cohasset, MN
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# Summary The dealership earns consistent praise for its friendly and helpful sales staff who take time to understand customer needs and explain vehicle features, as well as its service department's professionalism, quick turnaround, and willingness to accommodate customers even without appointments. Customers particularly appreciate the personalized attention from individual team members, clean facilities, and transparent communication throughout both sales and service experiences.
I had to have my Ram truck towed to Dondelinger Ram in Grand Rapids, Minnesota after it wouldn’t start while we were visiting from Iowa for a camping trip. Even though I didn’t have an appointment, they got me in right away and took great care of us. Bob, my service advisor, was outstanding. He provided excellent customer service, kept me informed throughout the process, and made a stressful situation much easier to deal with. The service team quickly diagnosed the issue as a bad battery and replaced it under warranty, getting us back on the road. Thanks to Bob and the entire staff, our weekend camping trip was saved. I really appreciate their professionalism, quick turnaround, and willingness to help someone who was far from home. Great job by Bob and everyone at Dondelinger Ram. I highly recommend their service department to anyone needing reliable and friendly service.
I bought a dodge ram with the help from my sales guy Micah. Micah did a great job with showing me all the great features of the different trucks until I found the one for me. I will definitely be shopping here again.
The sales associates are very friendly and helpful. Three days after I purchased my car two associates helped me by explaining some questions I had. They had a very nice selection of vehicles in my price range.
I am very happy with the level of service and professionalism from Dondelinger Ford in Cohasset. I was able to get my car in the same day to be evaluated and serviced. The service rep was professional, communicative and accommodating. The wait area was clean and provided beverages and popcorn while I waited for my car. I felt comfortable there and it did not take long to have my car diagnosed and service work to be completed. I will definitely be returning to that dealership to have further work done when needed. Thank you!
We had a good time the team there was nice they had many options and did not try to overwhelm you they had options for off road on road they found the best car for us that fitted us the best 5/5 stars
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