Donnelly Mitsubishi
Ottawa, ON
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# Summary Customers consistently praise the dealership for its friendly, pressure-free sales approach and competitive pricing, with multiple reviewers highlighting specific sales representatives who were knowledgeable, honest, and attentive to their needs. The business stands out for its transparency throughout negotiations, excellent after-sales service, and professional staff at all levels, from sales to service to management.
Very satisfied with my experience at Donnelly Mitsubishi. The staff was friendly and they gave me a very decent deal which I couldn't resist. Sales rep (Tarek) informed me about all the features of my vehicle. He was will and able to answer all my queries. There was no pressure and I was able to make my own decision. I would highly recommend this dealership.
I had a great experience purchasing my car from this Mitsubishi dealership. Tariq was absolutely amazing to deal with — very professional, honest, and easy to talk to. The whole process was smooth and stress-free. What I really appreciated is that even after I bought the car, he continues to respond to my questions and helps with anything I need. That kind of after-sales service is rare and truly shows he cares about his customers. Highly recommend asking for Tariq if you’re looking to buy a vehicle. Outstanding service from start to finish!
I contacted Donnelly dealership for the first time in January 2026. We were assisted by Issa, who was detailed and precise with the description of the model we were intereded in. We decided to buy a RVR in June 2026. We met again Issa, who was helpfull, no pressure, and gave us by far the best price in town. He managed to deliver the car in a very short time. We chosed Mitsubishi Donnelly because we found them better than other Mitsubishi dealers in town. Thank you Issa.
The Staff at Donnelly Mitsubishi were very respectful and great to deal with. My sales rep, Doha, was a pleasure to meet. Everyone,all the way up to the owner, was straight forward, honest, and extremely courteous. Of course, they were there to sell a car but we're not duplicitous. At every point in the negotiation they were transparent and forthright, listening to my concerns. I left there with exactly what I wanted; it was one of the best purchasing experiences I have had.
I recently visited Donnelly Mitsubishi for service on my car, and Mr. Satya provided an excellent customer experience. He guided me throughout the process and recommended the required services to keep my vehicle well maintained. I truly appreciate his hard work, professionalism, and dedication toward customer satisfaction. I highly recommend Satya to anyone looking for valuable and reliable customer service at Donnelly Mitsubishi.
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