Dorschel - Kia

I just called about buying or leasing a k4 hatchback, I'm 57 owned and leased many new cars, the young girl, when I was asking I know the price starts at 24,000 what sales or lease deals do you have, she said you don't know what you're talking about and hung up on me !! A customer who wants to buy or lease a new car. If I could give less than 1 star I would.

Bought a 2020 Kia forte from bob johnson vw . Kevin was my salesman. Excellent customer service skills , process was easy and fast. I would say 5 stars with the sales part, maybe a 4.5 star on the doll up. Over all will definitely recommend this dealer and sales team to anyone wanting to purchase a new or used vehicle.

Ask for Tom Baker. He was patient, flexible, knowledgeable and I never once felt pressured or "managed." He is the consummate sales professional proven by his poat-sale availability and help. I could NOT get my Android Auto working and it too me a while to sort it out. He was there every time I called, even on his day off. The closing was seemless amd easy. I went to a Kia dealer on Ridge Road and it too me 90 minutes to get a non-answer. The sales rep was new to the brand but experienced in auto sales. Where was his support. That gave me the distinct impression that there was no "team." That's NOT where I want to shop. When Tom needed and answer he was gone for 30 seconds and came back with a full explanation. And he had only been selling (anything) for about 6 months. That showed me that the dealership was interested in the success of it's employees. And that matters. Tom Baker at Bob Johnson is the person and place to go. And the car is amazing.

Bob Johnson Kia worked with me with my trade as well as my purchase of a 2024 Telluride. Salesperson Chelsea was knowledgeable, professional and kind. She know Kia and provides amazing service.

Jurian provided a straight forward, fair and honest sales process again. No crazy fees or deceptions. In our only service need Rachael went above and beyond for or satisfaction. Bob Johnson would be my 1st stop shopping for a vehicle.