Doug Smith Mitsubishi
American Fork, UT
Brands
Contact
Google Reviews
# Summary The dealership consistently receives praise for its transparent, pressure-free sales process and knowledgeable staff who prioritize customer satisfaction over aggressive sales tactics. Customers highlight exceptional service from individual team members, smooth transactions, and willingness to address post-purchase concerns, with many expressing strong loyalty and recommending the dealership to others.
I drove all the way from Oregon just to buy from this dealership, and I’d do it again in a heartbeat. Ben and Garett were incredibly friendly, welcoming, and genuinely helpful from start to finish. There was zero pressure, just honest people who wanted to make sure I got exactly what I was looking for. I truly feel like I got the best deal anywhere I could find, and the whole experience was smooth and stress-free. If you’re considering making the trip, it is 100% worth it. We love our new Subaru!
Such a pleasant process. We worked with Alex F and got a 2015 Subaru forester. We experienced some issues with it after only having it a couple days and were able to work things out with maintenance to get those taken care of for a small fee (even comfort issues)! While I think that’s how it should be, I did sign for the car as is, so they weren’t required to. Since I was just outside of their range they would cover an uber & was leaving in a couple days for a trip, they worked with me to help me get home & get my car. Staff is so friendly (not just with customers but you can tell they really get along with each other)! The whole experience being there is a vibe. Felt very taken care of.
We all know car buying is a process. But, at Doug Smith Mitsubishi the whole process from start to finish was fantastic. Our salesman was Rich Anderson and he was wonderful throughout the whole process and very patient with me while I was trying to decide. Chris Smith is the sales manager and was fantastic, as well. Then came time for the walk-thru of the vehicle and learning how everything works. Alex did the best job of walking through each feature with us. Last came the financing. We completed this step with Robert. He was so fun and made this part painless. Everyone we interacted with did a great job and we are very happy with our purchase. We will definitely be back!
I had a great experience at this dealership from start to finish. The entire process was smooth, transparent, and actually enjoyable—which isn’t something you always expect when buying a car. A big shoutout to Alex, who made everything so easy. He was knowledgeable, patient, and never pushy. He took the time to answer all my questions, helped me find exactly what I was looking for, and made sure I felt confident every step of the way. If you’re looking for a dealership that treats you with respect and makes the process stress-free, I highly recommend coming here and asking for Alex!
Robert was our salesman and definitely gave us a five star experience. We talked to him ahead of time about the car on the website when we arrived it was waiting out front for us to test drive. From that point on everything went quick and smoothly with zero pressure and he was very informative about the car. Robert and the entire team we dealt with did an excellent job. We are and will continue to be returning customers at Doug Smith.
Get anonymous quotes from Doug Smith Mitsubishi
Submit your car request anonymously — Doug Smith Mitsubishi and other dealers in American Fork, UT will compete for your business. You choose who to reveal your contact info to.
Get quotes anonymously →Is this your dealership?
Claim this listing and your first bid is free — no credit card required to get started.
Claim this listing — first bid freeNo credit card required to sign up
How AutoAnon works for dealers
- Buyers submit anonymous vehicle requests
- Matched dealers compete with their best offer
- Buyer chooses — you get their contact info exclusively
- First bid is on us
