Duluth Dodge Inc

I recently purchased a 2023 RAM Bighorn from Duluth Dodge. I was greeted by and worked with Dan Ploehn on my purchase. It was a pleasure working with Dan. He was friendly courteous and genuinely only interested in finding the truck I wanted at a price that fit my budget. He never pressured me to look at trucks out of my price range or body styles I wasn’t interested in. Dan found the truck that checked all my boxes. Dan answered all of my many questions, even when he had to make a number of trips to the parts and service department to get accurate answers for me and additional trips to the sales manager to get the trade in price I wanted. NEVER any pressure to buy. All in all, the best car buying experience I’ve ever had!! Thanks Dan!

We had a great experience working with Dan Ploehn at Duluth Dodge! Dan was knowledgeable, patient, and truly listened to what we were looking for. He wasn’t just trying to give us a sales pitch—he genuinely worked to find a vehicle that fit our budget and our family’s needs. He went above and beyond to make the entire process smooth and stress-free, and we never felt pressured at any point. We really appreciated his honesty and attention to detail. If you’re in the market for a vehicle, we highly recommend asking for Dan!

Dan has been amazing to work with- giving all the options and finding something that works in my budget. Was dreading having to spend all day at a dealership but was able to go start to finish in a couple of hours. Thank you!

The experience was amazing! Dan Ploehn was wonderful in every aspect the process. Any I asked or needed he was Johnny on the spot. I will be a forever customer to Dan and Dodge. Thank you again for everything you. Angie

We worked with Dan Ploehn, he was super helpful! However when we decided to proceed with buying the vehicle another person, Logan, came to talk to us about a warranty. We decided to skip it. He continued to try to "explain it" which was frustrating as we had told him that we already didn't want to do it. My fiance said we didn't want it and he could fix things if anything went bad, which it shouldn't since it was a 2020 and they had looked over it already. Then Logan, seemed to get irritated and asks if we could get parts as cheap as them. Regardless if we could, we weren't interested in the warranty. My fiance responds with yes. Then the Logan said and I quote, "I don't believe you, can you show me a picture?" This was so disrespectful and pushy. My fiance said no and told him again that we weren't interested in the warranty (about the 3rd or 4th time we told him that) then he said not to complain to them if something happened then. He was very disrespectful, rude and a terrible sales person. You shouldn't try to make your customers feel stupid or argue with them. It won't make them like you either. Then he had his manager, Brody, come talk to us about the warranty. We told him we understood and weren't interested. He dropped it immediately and was very polite. Unlike Logan.