Duncan Chevrolet Co
Stratford, TX
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# Summary The dealership is praised for its family-owned approach and exceptional customer service, with staff going above and beyond to ensure satisfaction both during and after the purchase process. Customers consistently highlight the professionalism and friendliness of the team, along with their willingness to provide personalized attention and follow-up care.
I have been dreading having to purchase a new vehicle. I finally took the plunge and contacted Duncan Chevrolet and the team has been absolutely fantastic. It’s a family owned business and they treat all of their customers like they’re friends. I felt so comfortable and well taken care of. I purchased my vehicle and drove 4 1/2 hours back home and the first thing they did when they opened this morning was send me a text making sure I liked my vehicle and that I got home safely. Five star service!
Bought our first brand new Chevy Silverado truck from Duncan Chevrolet and the whole experience from start to finish was nothing short of stellar. We were very pleased with not only the vehicle but the extra mile they went to make sure we were satisfied. Everyone from the salesperson, the General Manager, Owner and delivery driver were very courteous and professional through out. If the vehicle holds up as expected, will definitely be taking back our business there for other vehicles in the future.
To the service manager - made it back safely to Wisconsin with that fine Texas air in my tires. Thanks very much for the hospitality, kindness, and generosity. People like you make all the difference.
OUTSTANDING Dealership! The GM, Frank was such a friendly and helpful gentleman!!! He gave us great insight into the EV charging stations, popular apps to use and just all around friendly as can be. THANK YOU ❣️
Duncan Chevrolet has always taken great care of my family. We have gone to them for years, and they are first to lend a helping hand to find a good, reliable vehicle! Thanks so much, Duncan family, for all the awesome vehicles we have gotten from you guys all these years. 🎉
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