East Charlotte Nissan

East Charlotte Nissan has such warm and friendly customer service atmosphere throughout the business.Miiss Kristiana Adams Mr. Eric ,Mr Juan detail tech , floor personnel ,receptionist were so helpful and courteous to me. The pleasant smiles and vibes from every one could no be mistaken for anything but showing excellence customer service and assisting in helping to get into the right fit in an auto just for me.They all had me feeling blessed and cared for .The patience of Miss Adams was truly felt and even if I didn't get a vehicle ,I could tell she was so kindly committed to helping this "young lady"🤣

I walked into the dealership simply looking for options on what was possible, but Ms. Ines Rodriguez was committed to making sure she made my hopes a reality. Even though we hit a few bumps in the road, Ms. Ines would not give up! She continuously worked until she made the deal happen! THANK YOU MS. INES for my BRAND NEW 2026 NISSAN SENTRA! YOU ARE THE BEST!

If you need a car make sure to ask for Ines Rodriguez she is really the best and has helped me sooo much with this process and made the process very easy!! She has great communication and always texted me updates on the car and answered all my questions!! She is the best!!

I can’t thank Brian and Ines enough—not only for helping me buy my first car, but now my second as well! They truly go above and beyond to make sure I get the best deal possible for me. From the moment I walk in, I’m always welcomed with open arms by them and the rest of the team. Thank you again, Brian and Ines, for always taking such great care of me and my family!

I’m going to start by saying that I got scammed at this dealership. I bought an Audi rs5 on march 28 2026 by April 19 2026 I decided to wash my car, started seeing the clear coat coming off the front bumper for a 2019 Audi to be peeling like that is crazy so I went deeply and started checking and it seems that this vehicle had a accident before you can see the over spray on the rim it says it was a clean carfax but I’m thinking this car was fix by a unprofessional body shop so I would show on a carfax they said they was gonna fix I drop it off April 27 2026 and it was ready by the next day around noon they had me wasting my time to come pick it up and it was the same thing the clear coat was coming off a corner now nobody’s wants to be responsible they just passing the ball around go talk to this person go talk to another person i wish they can buy it back or put me in a different vehicle to people if you decide to buy a car from them make sure to check it right because once you sign that contract nobody pays attention to you if there is a problem and if you decide to get a Audi or Mercedes or any brand of car go to the official dealership like Hendricks I bought vehicle from Hendrick dealer ships and they will sale quality cars hope I get a some answer back for this problem