Eby Ford
Goshen, IN
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# Summary The dealership consistently receives praise for its transparent, pressure-free sales process and exceptional customer service, with multiple reviewers highlighting staff members who go above and beyond by accommodating schedules, answering questions thoroughly, and creating an enjoyable experience. Customers also commend the dealership's cleanliness, fair pricing, and follow-up service department, with many expressing their intention to return for future vehicle purchases.
My husband and I purchased an SUV from Addi at Eby Ford on Saturday. Addi was so accommodating and personable to work with. I highly recommend her as a salesperson! She even came in on her day off to make sure everything went off without a hitch. Thank you Addi! We just love our SUV.
We could not be happier with our experience at Eby Ford! Addi and her team worked with us to get us into my absolute dream car at MY budget.. no gimmicks, no haggles, no slimey salesman! We will return for every car we buy in the future!
Absolutely best car buying experience ever!!! Aaron and the crew who delivered the vehicle to me are thee best at customer service!!! Made this so easy and simple! No high pressure tactics...worked around my schedule and needs...absolute transparency. Highly recommend Aaron for all your car buying needs!!! Recently used the service dept for my first oil change and that was seamless from beginning to end!! Thanks Aaron and Will and team for a great service experience too!!!
What an incredible experience working with Eby Ford. Addi specifically, went above and beyond to help me purchase the car I’ve been looking for. Walked me through the entire process and answered all my questions, even stayed after hours to get me in my new ride. Trust me when I say this is the place to purchase your car. The friendliness, cleanliness, and overall ease of purchasing - it was beyond anything I’ve experienced at other dealers. Thank you again Addi, and Eby Ford. You guys are rockstars, hope to work with you again
We needed a bigger vehicle to haul our whole crew, and an Expedition on the Eby Ford lot immediately caught my eye. We set up a visit for the next morning, and Addi made the whole experience genuinely enjoyable. Zero pressure, super knowledgeable, and she had answers ready before we even had to ask. And her snacks and drinks - the best! By the time we wrapped up, we had traded in both of our vehicles and rolled out with a brand‑new F150 and a like‑new Expedition! If you’re hunting for a new ride, go see Addi! She’s fun, honest, and makes the whole process feel easy. You’ll leave with a great vehicle and an even better experience. 💙
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