Ed Voyles Automotive Group

I recently purchased a used car from Honda, and I had an outstanding experience thanks to Chau. From the moment I walked in, Chau made the entire process feel easy, exciting, and stress-free. He has a great personality. He is very friendly, funny, and genuinely enjoyable to be around and that made a big difference during what can usually be a nerve-wracking experience. What really stood out to me was how much Chau cared about making sure I got exactly what I needed and wanted. He was incredibly patient, honest, and attentive throughout the entire process. As a first-time car owner, I had a lot of questions, and Chau took the time to walk me through every step in a way that was clear and easy to understand. He never made me feel rushed or pressured, and I truly felt like he had my best interest in mind. On top of that, he made sure everything moved quickly and smoothly, getting me in and out without any hassle. To wrap up the experience, Taylor handled the financing and was great to work with as well. He was straightforward, efficient, and very helpful when explaining the financial side of things. He made sure I understood all my options, answered all of my questions clearly, and kept everything simple and to the point. Overall, this was an amazing experience from start to finish. I highly recommend working with Chau to anyone looking for a smooth, honest, and enjoyable car-buying experience!

Check in right on time, employee very professional. Now as for my truck it seems it is always having a problem. Shortly after I got it it stopped running and was in the shop for 5 or 6 weeks, then the windows washer stopped working, and now both the heat and air conditioner is not working. It's less than it is right about 2 years that I have had it. But I love the truck it is GREAT WHEN EVERYTHING IS WORKING!. Now the final blow they need $500 to run these test to see what is wrong. I do have to say they are excellent in everything they do. So I get my truck in the next day or to. Oh and if you are in the military they do give you a discount but you have to ask for it and the the manager has to approve it.

Just be aware they now charge a 3% service fee for using your credit card (0% for debit) regardless of amount charged. This isn’t clear when initially speaking with the service reps. This is also the first major dealership I’ve encountered this with.

I spent $53k on a 2025 Ioniq 5 Limited. The car is delivered to my location Wisconsin. I eventually decide to put on my front license plate holder that comes with the car and I check the plastic it came in. I only find half of it. (It connects in two pieces.) I called the sales person (a very nice fellow) and I explain what happened. He says he has to go to the sales manager, who states that they’re not going to do anything about it because I should have reported it right away. It wasn’t a top of the mind concern of mine, but something I did wanna eventually put on of course. What bothers me is that I spend $53,000 on a vehicle from them and they think I’m trying to cheat them out of a ten dollar license plate holder.. They could’ve just sent a repayment one and been done with it. If it were my company that’s what I would have done. Instead of cheap out. This will be the last EV I buy from them.

Me and my mom drove to Ed Voyles both in the market looking for a new car and knew we we're at the right place as soon as we pulled in. Roxanne was our product specialist and was there every step of the way to make sure we we're both taking care of in a professional way! She was so easy to work with and very knowledgeable. Mr Robert the Sales manager stepped in and made us feel very comfortable as well, from start to finish as we were treated with superior customer service and exceptional service! I would highly recommend this place if your looking for a team that will go above and beyond to get you driving who were very courteous and friendly. Me and my mom both celebrated our birthdays with fresh popped popcorn provided by the dealership and both delivered two cars in one day! Thanks Ed Voyles for all you've done to get us driving our dream!