Franchise Dealer

El Dorado Chevrolet

McKinney, TX

4.4(4,150 Google reviews)

Brands

Chevrolet

Contact

2300 N Central Expy, McKinney, TX 75070
(972) 782-5162eldoradochevy.com/

Google Reviews

# Summary The dealership earns strong praise from most customers for personalized service, efficient transactions, and sales staff who go above and beyond—such as bringing vehicles to test drives and securing favorable financing terms. However, one customer reported a significantly negative experience involving finance department practices, alleging hidden fees, unclear paperwork, and unprofessional conduct that contradicted the positive sales process.

RJ L4 months ago

I recently purchased a 2026 equinox from this dealership. I was originally there for a much more affordable car. However, David P. and his team was able to get me into a higher end, new vehicle at the same price and terms as the cheaper car that I had my eye on. I honestly did not think the deal could be done, but it was done and with a rate that was lower than I had anticipated. Thank you, David P. and team! My family loves the new car!

Jerome morris4 months ago

I had an exceptional experience! Oscar is the man! He made everything quick and easy for me! I think I was there maybe for 1hr and I left with my vehicle. I got the 2023 Mercedes EQE! & I love my car. Although I did go to Park Place Mercedes for my photo shoot cause I wasn’t sure if they offered a bow for the top for customers anywho park place is my family And now I have welcomed Eldorado Chevrolet into my heart as well thank you Oscar. Great car Salesman & I’m verrrryyy picky. ♥️

FoodiesAtHeart3 months ago

Billy and Christopher were great. Christopher didnt give up and while I was talking between 3 dealerships, he continued, in a professional manner to stay in touch and try and find a way for them to stand out on top. Christopher even went and brought the vehicle to his dealership for my wife to test drive. Bottomline, with plenty of competition we were willing to give yall a chance, knowing we could walk out and still go to the other 2 that we planned originally, that had the car in their lot. When we arrived, real world happened and Christopher had another client stop in unannounced a few minutes before us, so was tied up. But Billy stepped in and made us feel welcome. What turned into just a test drive, ended in us leaving in the car my wife wanted. Thank you for being real and not A.I...they will get that joke. We are new to the Chevrolet family, past has always been Kia and Nissan. But looks like we may be turning our whole family and friends to Chevrolet now if the experiences keep being like this. Job well done and you can look to me now returning in the near future for a possible Chevy Colorado, when just a month ago I was researching for my next Nissan Frontier. Cheers!

Dipesh Pandey5 months ago

I went Ivan Ratana was great and he took great care of me and was sincere and very genuine.I thoroughly Enjoyed his service and I like my truck. That’s about it. Every thing else after I sat in Finance manager, forgot his name. Buff typical Chad looking, and acting. Name started with G finance manager. I walked into his office a happy customer for life and all that changed when I left. Long story short he told me there was no deal when I was sitting in his office and that the front office made mistake and that they are incompetent at times and he will go save the deal. Came back ran me credit in 4 other places added $3500 of extended warranty dint really show me the deal just the s teen when I sign and said I did it and saved your deal. The payment just went up by $50 and before i could see it folded the papers and handed me the envelope like he saved the world. When I go home and see all that and add the numbers I went to by a t buck advertised for $35000 online and ended up financing $41000 with $1200 down for exact same truck. I’m not an experts but the math doesn’t add up. Shame on me for not checking the final paper work but there was so much in and out of the room on his end like something serious happening and he created confusion I just singed and left. That just speaks DISHONEST to me. So you lost a customer that would have come back for life over some Nickle and dime for multimillion dollar company like yours, it can take a snow ball affect, as you find ways to make customer cheated. I expressed my concern to Mike, most polite and humble general manager you would ever run into but that’s about it, not to resolve but rather to waste my time by inviting me back to the dealership and wasting my time and icing on the cake he had the audacity to offer me a full tank and gas and two car wash cupons to make me happy and insult me. I came back trusting that Mike’s word that he would make it right and give them a chance to fix was was wrong and I in me back but, as Mike said. His hands are tied. Gisele you don’t was customer for life. I forgot to mention, (Chad) did call me back after my conversation with Mr. Mike over the phone for the first time. If you record and monitor your call you should listen to that. (Chad) told me he was listening to my and Mikes call and got angry and told me to never came back again to the dealership. I wished I made this up. Please check the call if you can….

Ameer Dibbeh4 months ago

First-Class Experience ⭐⭐⭐⭐⭐ I can honestly say this was one of the best car-buying experiences I’ve had. Madi Mustafa took great care of me from the start. He really listened to what I was looking for and helped me find the right vehicle without making me feel pressured at any point. Everything felt relaxed, professional, and straightforward. When it came time for financing, Dylan made the process just as smooth. He explained everything clearly, answered all my questions, and made sure I was comfortable with every step. It was efficient and easy, which I really appreciated. Overall, the experience felt elevated and well handled from beginning to end. If you’re looking for a team that values professionalism and truly takes care of their clients, I highly recommend working with Madi and Dylan.

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