Fairway Ford Henderson
Henderson, TX
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# Summary The dealership receives overwhelming praise from most customers for transparent pricing, knowledgeable salespeople, professional service both during and after the sale, and genuine community involvement. However, one customer reported a negative experience involving a pricing discrepancy and an unwilling sales manager, raising concerns about consistency in business practices.
We have recently purchased our fourth vehicle from Fairway Ford Henderson, and once again they exceeded every expectation. From start to finish, their team delivers top-of-the-line service. The salesmen are knowledgeable, professional, and truly listen to what you’re looking for. No pressure, just genuine help. The managers are supportive, friendly, and always willing to go the extra mile to make sure everything runs smoothly. What really sets Fairway Ford apart is that their excellence doesn’t stop after the sale. Their service department continues to provide outstanding care whenever we have maintenance or service needs. They treat you like family long after you drive off the lot. To make it even better….the way they love and support our community!! Especially our youth. Seeing a business invest back into the people and programs that matter most makes us even more proud to be loyal customers. Four vehicles in, and we wouldn’t go anywhere else. Highly recommend!
Words will not do justice to the service we experienced at Fairway Ford Henderson. From the moment we contacted them, to days following the sale, they have exemplified selfless service, transparency, and communication. It was evident very early on that they were more concerned about the quality of their service, our experience as customers, and the relationships we were building, rather than the sale. They bent over backwards more than once to make sure we had everything we needed in a vehicle. I highly recommend Adam Gillespie as a salesman. He is a gentleman of integrity and honesty, and he worked tirelessly to find the vehicle we needed. I could not recommend these men more wholeheartedly. Great job, guys.
We’ve purchased 3 vehicles for our business from Fairway Ford in Henderson over the last year, and every experience has been outstanding. In a time when so many dealerships pile on shady dealer add-ons and hidden fees, Fairway Ford is the only place around that keeps things honest and straightforward. Josh, Trey, and Eric have all gone above and beyond for us every single time. They make the buying process simple, no-hassle, and transparent from start to finish. No pressure, no games — just great customer service and fair deals. If you’re looking for a dealership that truly values its customers and treats people right, we highly recommend Fairway Ford in Henderson, Texas.
We recently purchased at Fairway Ford in Henderson. Josh, Chris and Trey all worked with us to ensure that I got the exact vehicle that I wanted with the best outcome! We will definitely continue to do business with this HomeTown dealer!
Went to the dealership in Henderson for my son to buy a truck! My son AND the salesman agreed on an out the door price. Come to find out it was a honest mistake on the salesman part supposedly. Needless to say we walked out of the dealership bcuz the salesman made a mistake and the sales manager was in the office when he admitted the mistake. The sales manager was unwilling to make things right and missed selling a vehicle. Then the sales manager had the nerve to say he can take the truck to the auction tomorrow and make more off of it than what my son was willing to pay. AFTER they check his credit score they changed the out the door price. Bad business all the way around. If the price of the truck is $49,999 and he put $2500 down it would make the total $47,499 not $51,044 which is what they are saying. Shady stuff is happening at the dealership and the sales manager is a part of it. Their mission statement looks good on paper but is horrible when it comes down to it and they do not honor it.
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