Fields Chrysler Jeep Dodge RAM Glenview

Mike and the entire service dept at Fields Jeep are outstanding! They took exceptional care of me & my Jeep Wrangler throughout a transmission replacement and kept me informed every step of the way. Their professionalism, communication and commitment to customer service are second to none. A special thank you to Mike Stark, who quarterbacked the entire process from start to finish and made sure everything was handled flawlessly. Shoutout to Phil (tech) for doing phenomenal work. My new transmission shifts like butter and the Jeep drives better than ever. I'd also like to recognize Jacob for the awesome shuttle service and the fabulous loaner car team for making sure I always had transportation while my vehicle was in the shop. This level of service is rare. I won't take my Jeep anywhere else. Mike and his team are truly in a league of their own. Highly recommend! It's so great to have Willys back where she belongs...on the road!

Great dealership. It was a very pleasant experience working with them. Joe Bacus took really good care of us. Entertained us over the phone for 2 days. Ran the numbers on multiple cars. Made the decision so much easier and the overall purchase a very smooth process. We were in and out in an hour.

We had such a great experience with Joe! He was super helpful, patient, and made the whole process feel easy and stress-free. He really took the time to help us find the perfect Jeep and made sure we got a great deal. We’re so happy with our new Wrangler and truly appreciate all his help. Highly recommend asking for Joe if you’re looking for a car!

I can’t say enough good things about Fields Jeep in Glenview and their service department. After another dealership had my Jeep Grand Cherokee for nearly two months and failed to correctly diagnose a rattle during acceleration, I brought it to Fields with my MaxCare warranty about to expire. Within two days, their team had a proper diagnosis and a clear plan to fix the problem. Fields identified multiple issues that had been completely missed elsewhere, including: • Passenger-side rocker arm failure causing the rattle • Intake camshaft lobe damage on passenger cylinder 3 • Oil leak from the front timing cover • Coolant leak near the thermostat • Clunking front right tie rod • Worn and wobbling front belt tensioner All repairs were handled under my MaxCare warranty just days before it expired. I had my vehicle back within a week, and it now drives like new. Most importantly, the original rattle that I brought the car in for was finally fixed. A huge thank-you to Peter, my service advisor. He was professional, communicative, and clearly took my concerns seriously from day one. He kept me informed throughout the process and made what could have been a stressful situation incredibly smooth. The difference in diagnostic skill, efficiency, and customer care at Fields Jeep Glenview was night and day compared to my prior experience. If you need your Jeep properly diagnosed and repaired the right way the first time, this is the dealership to go to. They even delivered my car when it was finished to my workplace so I wouldn’t have to get a ride to pick it up!! Highly recommend & thank you again!!

Just wanted to take a moment to should out Rob with Fields Jeep. I went into this with hesitation and knew I wasn’t ready to deal that day. Rob still gave me the same level of care and someone buying that day, and allowed me to follow my own timeframe and process. He listened to my must have items and my nice to haves and helped me with pros and cons, and when I did decide on the car he was transparent, honest, and flexible to work on my timeframe. I felt valued as a client and knew I was working with a good human and that is the most important thing in my book. Thanks Rob and Fields for a great experience.