Franchise Dealer

Fitzgerald Ford and Lincoln

Fitzgerald, GA

4.8(349 Google reviews)

Brands

FordLincoln

Contact

161 Benjamin H Hill Dr W, Fitzgerald, GA 31750
(888) 399-9206fitzford.com/

Google Reviews

# Summary The dealership consistently earns praise for knowledgeable and attentive staff who prioritize customer service, whether handling sales remotely or in person, and for treating customers like family rather than transactions. Both the sales and service departments are recognized for their efficiency, thoroughness, transparency, and willingness to go above and beyond to ensure customer satisfaction.

John Lyon8 months ago

I recently bought a beautifully maintained 2005 Ford Thunderbird form Fitzgerald Ford. When I first called to find out a bit more about the I was connected Diane Summer. Diane was very attentive and after just a few minutes I felt like this was NOT your typical used car salesman. Diane answered all my questions and very quickly got back to me on some follow up questions. One complication I didn't mention was that I was 600 miles away. In less than 2 days I had all the information I had requested and more. Diane was very thorough and was on top of every detail. The next day I asked for their best price out the door, and within an hour we had a deal. Then came all the paperwork, and payment details. The Finance manager and Sales manager were also very efficient, quick to respond to any questions I had and literally walked through the entire process. I have never bought a car sight unseen, yet I felt confident that this was going to be one of the best purchases of my life. I was not wrong. I can not state this strongly enough; this is a Dealership you can trust, and especially if you deal with Diane. The level of service, attention to details, knowledge of the process, professionalism and good old Southern charm are unsurpassed at Fitzgerald Ford. Especially if you find a car they have but live far away, I could not have imagined a better experience. Give Diane a call, you will not be disappointed.

Darline King5 months ago

Fitzgerald Ford got the perfect 2026 Expedition for me! Salesman, Mark Douglas, handled all the details and all I did was arrive at the dealership to pick it up! This is the third vehicle I have purchased in the last five years from Fitzgerald Ford and each time was amazing. I highly recommend Fitzgerald Ford for all of your vehicle needs!

Nicole Barker3 months ago

Richard Powell made my experience extremely easy, stress free, and enjoyable! He helped me decide on just the right vehicle for me and I am exceptionally happy with my new car!

Savannah Johnson8 months ago

This is one of the best dealers I have been to! Very patient and kind people! They will work with you and also make you feel more like family rather than just a customer.

Joann Beecher10 months ago

I appreciate the service department and their great customer service. Scheduling is easy and short wait times. Great job on checking out my Ford Ranger, providing regular routine maintenance service. Bonus was a free car wash!! *Recent experience: Dustin worked on transmission and did a great job! Problem was fixed!! He was very knowledgeable in problem solving and found the solution in a timely manner. He also kept me informed on the process and expectations. I highly recommend to others! Service department continues to be friendly, respectful, and a great bunch of folks to deal with!!

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