Fitzgerald Subaru of Gaithersburg

When asking for an OUT THE DOOR quote multiple times they mislead you into conversation and get you started on building to order or finding one in inventory to “better your experience”, that’s when they will put a number in front of you that isn’t the final price. I come in a week later for a different car to see what if it would be different and they did it again, asking for an out the door price specifically with taxes and everything, 25 mins later they come up with another quote after “looking at nearby inventory”, no taxes, destination charges or anything. Incompetent or “sales tactics”.

We had an amazing experience purchasing our car at Fitzgerald Subaru Gaithersburg with Zilola! From the moment we walked in, she was welcoming, knowledgeable, and truly committed to helping us find the perfect car. We took about a week overall to look over options and test drive and make sure it was the right fit and she never made us feel any less. Zilola answered all our questions & explained details clearly. She even noted there had been a previous recall just to make sure we were aware which she didn’t have to, but we appreciated her honesty as this will be our family car. Her attitude-attentiveness and way of walking us through all this process made us come back to her and feel good about it. Definitely echoing others that she truly took her time with us and even went out of her way to get us our car from another dealer to make sure we had what we wanted. If you’re looking to buy a car, I highly recommend Zilola. She’s truly made this an amazing experience and we appreciate her time and consideration to all our needs. Also wanted to add that Andrew and Geo were wonderful helping me set up my Bluelink and appreciated all their help as well!

I had an amazing experience purchasing my car at Fitzgerald Subaru Mall, all thanks to Zilola! From the moment I walked in, she was incredibly welcoming, knowledgeable, and genuinely committed to helping me find the perfect car. Zilola made the entire process smooth and stress-free. She patiently answered all my questions, explained every detail clearly, and never once made me feel pressured. Her professionalism, honesty, and positive attitude truly stood out. What I appreciated most was how attentive she was to my needs and preferences—she went above and beyond to ensure I was comfortable and confident with my decision. It’s rare to find someone so dedicated to excellent customer service. If you’re looking to buy a car, I highly recommend asking for Zilola. She’s truly a fantastic sales lady and made my car-buying experience unforgettable!

I recently visited Fitzgerald Subaru-Gaithersburg and was extremely impressed with the overall customer experience. The entire team was friendly, professional, and highly knowledgeable. Special thumbs up for Kevin, Muna, Kimberly and the finance team that made the entire purchase experience so smooth and easy, they sought what was best for my interests…I totally recommend this dealership for your next vehicle purchase!!

Matt Sullivan was phenomenal! Straight to the point, explained my budget to him, he found me a vehicle within 30 min, made the entire process stress free and explained everything thoroughly! 10/10