Franchise Dealer

Flannery Auto Mall - Chevrolet Buick GMC Sales

Bad Axe, MI

4.7(273 Google reviews)

Brands

ChevroletBuickGMC

Contact

1225 Sand Beach Rd, Bad Axe, MI 48413
(989) 315-8006flanneryautomall.com/

Google Reviews

Staff members demonstrate exceptional customer service by prioritizing customer needs over aggressive sales tactics, offering fair pricing, and providing thorough attention throughout the buying and service process. Long-term customers consistently praise the dealership's commitment to finding incentives and maintaining strong relationships, with many expressing loyalty and willingness to recommend the business to others.

Laurie Van Pelt4 months ago

I am so thankful for the kindness and excellent service that we received at this dealership. When the engine died on our old car, we were in a pickle trying to figure out how to get back home which is about 2 hours away. We decided to check out their vehicles and ended up buying a vehicle from them. They were so helpful and dropped everything to get the new car ready for delivery. Some businesses might be tempted to take advantage of people who are stranded far from home, but everyone at this dealership was so helpful and gave us decent, fair pricing. I would definitely buy from this dealership again and will be getting my new vehicle serviced there during my visits to the thumb. A special thank you to Trevor, the sales associate who took so much time with us and kept us informed throughout the process.

Catherine Wing2 months ago

From first step in the door our experience was great. We were gathering information and had zero pressure from our salesperson. He took time to print information for us and to talk about vehicles. We called back in a few days to schedule a test drive and to get more information. Again, a great experience. Our purchase went very smooth and our salesman, Trevor, took us thru every feature on our new vehicle. Would definitely recommend Flannery.

Rana3 weeks ago

Friendly staff, very accommodating to my schedule and my needs. Listened to what was important to me in the details of an automobile and helped me get it!! Rodney McLean rocks!

Doug Wilson6 months ago

I went to Flannery to have some work done on my truck. Mike from the service department introduced me to Luke. These guys are great and treated me very well. I ended up purchasing a new truck there. Excellent customer service, will definitely recommend.

Tyler Shemka7 years ago

Since 2014, we’ve purchased and leased 8 vehicles from Luke Flannery, and traded in 1. They gave a fair dollar on the trade in and a great deal on the new lease! They go above and beyond to find GM and dealer incentives as common as lease loyalty, to competitor vehicle discounts, down to the little things like “do you have a Costco membership”. I can tell they value customer retention over making a few extra dollars on a sale. I live nearly 3 hours away and happily drive past 50 dealerships to continuously give them my business. I will continue to come back for new vehicles in the future, and send referrals whenever someone is looking for a positive vehicle hunting experience!

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