Flow Honda in Winston Salem

I had another great experience purchasing my 2nd vehicle from Luis Martinez at Flow Honda Winston-Salem. From start to finish, Luis made the entire process smooth, stress-free, and professional. He took the time to answer all my questions, made sure I understood everything, and truly went above and beyond to help me find the right vehicle for my needs. What really stood out was his honesty, patience, and customer service. He never made me feel pressured and made the buying experience enjoyable. That level of service is exactly why I came back to purchase my second vehicle with him. If you’re looking for someone knowledgeable, dependable, and easy to work with, I highly recommend asking for Luis Martinez at Flow Honda Winston-Salem. Thanks again for another excellent car-buying experience!

I just purchased a new Honda from Flow Honda in Winston Salem and I want to give a shout out to Esteban Gonzalez. Esteban listened to what I wanted with care, and assisted me through the process of buying the perfect car based on my taste and preferences. He is the best of the best that I have worked with at Flow since buying my first car there in 2007. I recommend Flow and especially Esteban. He is a breath of fresh air. Go see him for your next car. You will be a satisfied customer!

I took my 2013 honda civic si sedan to flow honda winston salem nc 09/23/2025. I had a problem with water coming in underneath the dashboard. I wanted them check the clutch out because clutch pedals was little soft. I had just little bit of water getting in my truck on both sides. The told me that I needed two new tires needed slave cylinder master cylinder replaced,heavy seam sealer roof seams. I asked service department if i needed to order the roof seam stripes. They asked technician he said no they just reuse the old one's. I told them that I could replace master cylinder slave cylinder myself. I'll buy set of tires later. I took the car in for repair 09/24/25 they repaired with seam sealer. The old roof strips where lifting up front and back where they meet windows. They tired to use house hold super glue to glue them down. But didn't tell me after they did it.I talked to Cody,the girl in service department. I told I could ordered roof stripes that day before you started the work. They told they would replace the stripes on them09/26/25. I got home noticed seam sealer all over sunroof,car door roof of car. It had three circles about the size of a gallon bucket on roof of the car. It looked like someone sliding it on top of car. It scratched the paint on the roof.I called Cody told him about he said he would take care of it. I told him thenew seam stripes where lifting up too. I took it back to get seam sealer removed and to see if they could buff the scratch on the roof where someone set something on top. When I picked the car up Cody was pulling it out of the bay. I noticed scratches on on sunroof glass. I showed Cody it was where the seam sealer was on my sunroof. I talked to Cody he said he would order me new sunroof glass it wouldn't be in for week or two. I talked cody and Chris manager about sunroof and big scratch on bottom of driver side fender and fender bowed out a little .I took the the car following Monday showed chris damage to sunroof glass driver side fender..He told that hee would order me a new sunroof about scratch on the bottom of the fender he would touch it up. I told him that I wanted it right the same way it came here! I told him I can take somewhere else and send him the bill. Then he said I don't have to fix it. Then he changed his tune told me bring it back when the sunroof glass comes in. I took the car back to flow for sunroof glass and bottom of driver side fender to be fixed. I came back to pick the car up next morning and they pulled the car up. I looked around then i decided to pull the car to the top of the lot ito see the car in the sun.. I noticed three huge dents in driver side fender. The same fender that they worked on fixing the scratch fender being bowed out. They slung compound all over my car from one end to the other trying to remove the scratch on top of the roof of the car. Now I have three huge dents on my driver side fender my fenders misaligned. They body lines don't line up. I showed one service department employee he said he'll go get Cody. I showed him asked him where did this come from this wasn't there when I drop it yesterday. He looked at he and said he wasn't going to fix it. I walked inside got service manager Chris he came outside looked at the car. We got an argument back and forth about the car being damaged. I took my car down there to be fixed not to be damaged by there service department and body shop people. The service manager Chris is crooked and a liar so is Cody! If there's any ex employee's that k nows anything about what happened to my car. I would be willing to pay cash reward!!!! Look me up Facebook!

I had an amazing experience at Flow Honda of Winston-Salem! Luis Cortes made the entire process smooth, fast, and completely stress-free. Everything happened so quickly (literally in just a few days!), and he made sure I got exactly what I wanted. He was patient, helpful, and took the time to explain everything so I felt confident every step of the way. He truly went above and beyond to make this happen for me, and I couldn’t be happier with my car! If you’re looking for a car, definitely ask for Luis you won’t regret it!

Martin Bailey, Sales and Leasing Consultant at Modern Toyota, kindly led us thru the sales process and since we are both 76 years old, he helped us purchase our forever car, 2023 Toyota Highlander with low mileage. He listened to our list of needs and matched us up with a beautiful car. It is sitting in our garage right now. We will recommend him to all our friends here in WS. Also, Mo Mohammed, Finance, and Sylvia Pace, Receptionist, were professional and very friendly. Sharon and Beechard Moorefield