Fontana Mazda

Thank you to Fontana Mazda. Very friendly staff. I bought a car with Lathan and YZ. After first arriving staff was friendly and welcoming. Lathan and YZ are very patient and have great hospitality. It was a hot day and made sure to give my family and I water and offered snacks. In the end they made sure we were comfortable with our new purchase. Next time I am in the market for a new car I will be sure to see YZ and Lathan!

Took my car in for service 9am this morning, was supposed to receive a text message when ready, never received a text message or a phone call. Finally after hours of waiting, I called after 3pm and was told oh yea it’s been ready, ok? I never got a text? Was told I “opted out of text messages” which is a lie, I always get the service vides sent to me, even so if hours passed no one could pick up the phone and call since it’s close to closing time? Anyways I get there vehicles good, I didn’t realize until I got home because I was in a hurry to get home the condition they left my car! I mean my car wasn’t spotless but it sure was not covered in mud and dirt with scratches! I haven’t even had this car for 1 year and barely has 5k miles, I’m actually disgusted my car was returned to me like this. I hope someone reaches out to me because someone’s needing to detail my car and it ain’t me!****UPDATE 10/11 after speaking to the service manager Mike I took my car back this morning at 11am and had my car “detailed” … got most of the mud and dirt off my car but not all of it, i was so over this whole ordeal plus mike was no where to be found when i went to pick up my vehicle I just left, luckily no permanent scratches, but not one single person or even the manager apologized to me for allowing someone to return to my car in this condition to me. I won’t be returning to this location due to poor management and careless lazy service staff, I will gladly drive to Montclair or Redlands or Riverside for service!

I had a great experience at this dealership. Joseph and Oliver were friendly, professional, and answered all my questions without any pressure. The buying process was smooth and straightforward, and they helped me find a vehicle that fit my needs and budget. I appreciate their honesty and excellent customer service. I would definitely recommend this dealership to friends and family.

Came in for service and ended up trading in my CX-50 for a Black on black CX-30, with sunroof, heated seats, and so many other neat features. I absolutely love it!!! And, a big thanks to Joseph Trujillo for all his help and patience, and especially his professionalism. This is my 4th Mazda from this place and I keep coming here because the provide excellent customer service. So happy!

ASK FOR JOSEPH FOR AN AMAZING EXPERIENCE!!!!! I had such an amazing experience at this dealership from start to finish. Joseph went above and beyond to make the entire process smooth, stress-free, and actually enjoyable. He was knowledgeable, patient, honest, and truly cared about helping me find the right vehicle without any pressure. The finance manager was seriously amazing as well — professional, transparent, and incredibly helpful throughout the financing process. They took the time to explain everything clearly and made sure I felt comfortable every step of the way. Customer service like this is hard to find these days. I highly recommend this dealership to anyone looking for a great car-buying experience. Thank you again to Joseph and the entire team!