Ford Country

Hi, I hope the owners read this. I visited your store on 4/23/26 and wanted to share some kudos—especially kudos to the gentleman who helped me, Elyes Fenniche. My car was stolen on 4/19, so the past couple of weeks have been pretty stressful. I wasn’t exactly looking forward to shopping for a new car, but I decided to get a head start and check out a couple dealerships. And I’m so glad I stopped by your store. Elyes made the entire experience better than I could have asked for. I expected to feel pressured, stressed, and maybe even overwhelmed—but that wasn’t the case at all. He was kind, knowledgeable, and made everything feel comfortable and easy. I truly appreciate people like him, especially during a difficult time. I was also pleasantly surprised to find a small restaurant inside your store. Being able to grab lunch while checking out a couple of Broncos turned the visit into a genuinely enjoyable experience, it was a really nice moment during an otherwise stressful time. From Elyes, to the front desk associate, and the restaurant staff, everyone I encountered was incredibly kind. I truly had a great morning and will absolutely recommend your store to anyone looking for a new vehicle. Thank you again, Christina

If you're in the market for the perfect car buying experience, head to Ford Country and ask for Raul. I found my Mustang online and reached out. Raul responded, set the appointment, followed up day-of, and walked me through the entire process. He shared his tenure, spoke on company culture, was professional and extremely personable (even when I called him the wrong name!). Go see him! Received one-on-one instructions on features and set up prior to signing. Very helpful! Smart SOP on Ford's part 😀 Minimal waiting time for finance process. Options discussion was thorough and pleasant and i didn't feel rushed to make decisions. Returned yesterday and was immediately greeted with congratulations and warmth by the "Queen of Customer Experience". I internally gave her that title and believe her name is Sharon (sincere apologies if incorrect). She has genuine love for the Ford company! Highly recommend this dealership! Picture is my new Mustang; sky digitally enhanced.

Friendly staff. Very patient and knowledgeable. Negotiation with pricing was seamless. Financing department was also very helpful . Was able to seal the deal with free registration and free window tint and free brunch at Mustang Sallys ! 10/10 would recommend this dealership with friends and family. Thank u to everyone who made my new purchase possible. Including. Nader, David, Isaiah, Enrique, Taylor, Michelle, Eric, Voya, to name a few.

I have been shopping around for a Bronco for some time. I was not 100% committed I shopped online went to a different dealer, they just did not hook me in. When I was shopping on line at Country Ford, there was immediate communication. Interaction with Scott. He took time with me, which led to me taking the drive out there. There are other dealers much closer to my location. He was willing to wait for me after work, there was no garuntee that I was going to purchase a vehicle. Scott greeted me and took time with me did not pressure me Showed me multiple vehicles. At one point, I knew I was going to purchase a vehicle from Scott just did not know which one. Once I decided what I wanted, we sat at a table took down information. The process was so easy. Nothing like I’ve ever remembered when buying a vehicle. The next morning, I was back with my trade-in vehicle and left in my Bronco. There has been follow up and I have been very happy with the service. There was no pressure and I say that again, because I was amazed with the service that was given to me. I don’t remember everyone’s names, but everyone that I came across at country Ford was kind and helpful

Mike, sales manager was very helpful in an unfortunate situation. We bought a brand new Toyota Tacoma because we understood it would pull our travel trailer we bought; that was not the case. The Toyota dealership, Findlay Toyota we purchased from less than 2 days after purchase basically told us too bad and literally told us to take it to the Ford dealership and trade it in. Mike at Ford helped us to get the truck we needed with as minimal loss as possible from the Toyota. Our salesman “D” was wonderful as were the finance team.