Ford Fairfield

A very professional dealership. Oscar was an excellent salesman, following through with us and promptly answering all of our questions. We were given an upfront price and excellent service. Such a nice experience to work with an honest dealership. We would absolutely purchase from them again if in need of another Ford!

I had a great experience at Ford Fairfield, especially with Erik in the Parts Department. Erik did a wonderful job helping me last week. He is extremely knowledgeable, professional, and took the time to make sure I got exactly what I needed. His expertise and excellent customer service made the entire process easy and stress-free. It's clear that he genuinely cares about helping customers and knows his products well. Thank you, Erik, for the outstanding assistance I truly appreciate it and will definitely be returning for future parts needs!

From the moment we walked out of our vehicle, we were welcomed by Johny and Trevor at the Ford dealership in Fairfield, California. They immediately made us feel comfortable and treated us like family throughout the entire process. Johny was friendly, professional, and took the time to explain everything clearly without any pressure. He answered all of our questions and made sure we felt confident every step of the way. Trevor was attentive and professional, and together they made the entire experience smooth and stress-free. They were also genuinely funny, which made the process even more enjoyable and relaxed. What truly stood out was that Johny and Trevor went out of their way to personally deliver the vehicle to our residence in Vallejo, bringing the remaining contract paperwork for us to sign. That level of dedication and customer care is rare and greatly appreciated. If you’re in Fairfield, California and looking for exceptional customer service at a Ford dealership, Johny and Trevor truly go above and beyond.

The open transparency and willingness to find what I was looking for was the best experience I had buying a car. It was Brittney and Noah's goal to give me the best deal. There was no back and fourth and I didnt feel cheated. Im extremely satisfied with my experience.

I would go to the Fairfield ford dealer again. they had good inventory, great attitude, very helpful with my questions, not in a rush and no high pressure sales tactics. They supplied any info I needed to make a informed decision. I went to two other ford dealers, one didn't hardly have any inventory and the other felt like they didn't really want to sell me a vehicle on my terms. these guys were great. Isaac was our sales guy and did a great job.