Ford Lincoln of Morgantown
Morgantown, WV
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Google Reviews
The dealership consistently earns praise for its knowledgeable and personable sales staff—particularly Matt, Ben, and Cory—who are described as honest, patient, and genuinely focused on helping customers find the right vehicle without being pushy. Beyond sales, customers highlight exceptional customer service across all departments, including the financial team and service staff, with specific recognition for going above and beyond through gestures like complimentary shuttles and accommodating emergency repairs.
Had a wonderful experience when buying a new Bronco. Highly recommend working with Matt! He was very knowledgeable about the cars and went above and beyond to help me find my perfect car. The financial team, Jim and Eric, were also very thorough and patient. Everyone there was also very personable which made the experience a whole lot better! Also, if you get to meet Burt the puppy, he loves belly rubs!
Thank you Cory and Ben for one of the best car buying experiences. We came from Charleston just to look. Straight forward, honest and not pushy at all. Got us taken care of in great time. My daughter is thrilled with her choice, and so are her dad and I. Thanks again Cory and Ben!!!
Matt, Ben and Jim made it possible for me to get in the vehicle i was hoping for. The customer service there is exceptional. I would recommend anyone looking to get the vehicle they are wanting to work with these guys definitely would go back. Thank you again for all that you guys made possible!
After only day 2 of a cross country trip, our Ford Motorhome wasn’t running well. Three different businesses ( including Camping World) wouldn’t touch the repairs. The staff at Ford Lincoln of Morgantown graciously stepped up to squeeze in our vehicle and we’re so kind.Their courtesy shuttle driver(Duane) is so pleasant and professional. With a complimentary ride to the rental car company, our vacation didn’t need to stop for an entire day while it was out of commission. Kindness is just what we needed… along with the professional repair staff, we’re back on the road.
I walked in with an idea for a car and Matt sold me on an amazing spec 2019 Mustang. Props to him and Travis for going above and beyond to make this the smoothest car buying experience I’ve had.
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