Ford of Lafayette
Lafayette, IN
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# Summary Staff members consistently receive praise for their knowledgeable, honest, and pressure-free approach to sales, with customers highlighting personalized service and attention to detail throughout the buying process. Customers report smooth transactions, fair pricing, and a welcoming atmosphere that made their vehicle purchases stress-free and enjoyable.
I looked locally for the truck and they didn't have exactly what I wanted. I found the exact truck I was interested in online. We drove 3 hours to see it. We were very impressed with Jonathan and Ted as well as the Greg . We drove it home that evening the extras included like the warranty forever and surfaceCare added value. I believe they were honest and not pushy. I would definitely ride 3 hours to deal with them again. A+
Our experience at Lafayette Lincoln was made exceptional by Brad Shirer. It began with his picking up Yvonne’s phone call. She was seeking a price on a Lincoln automobile . He immediately made a case for the Lafayette dealership as well as presented the price requested. Convincingly, without pressure. he invited us to the dealership, and in a series of mutual calls, we provided a number of documents to ease a purchase. Our GPS got us off on the wrong exit, by phone Brad directed us to the dealership. He had, previously suggested a Corsair, told us about the car, and sent us photos and a video of the car. On arrival we were shown the car and we were given to the financial manager. Over an impressive desk, we completed the purchase following some much appreciated guidance from the manager. Brad familiarized us with many of the car’s features. Having this lengthy presentation, it is obvious our visit was professionally done and with great respect and kindness by Brad and the financial manager. We thank them both. Sincerely, Dr. and Rev. Calvin and Yvonne Brandenburg
We recently purchased our vehicle from Lincoln of Lafayette and had an excellent experience from start to finish. The entire process was smooth, easy, and stress-free. Everyone on the staff was friendly, welcoming, and professional throughout the whole experience. Logan was especially great to work with — knowledgeable, patient, and genuinely helpful without ever making us feel pressured. He made sure everything was explained clearly and helped make the buying process enjoyable and seamless. We truly appreciate the great customer service and would definitely recommend Lincoln of Lafayette to anyone looking for a new vehicle!
I needed to buy an affordable car fast and Jeremy spent all day working with me to get an awesome car at a great price! He streamlined the financing and paperwork too. Best experience I have had with a Lafayette car dealership in 26 years. Thank you so much !!
We dealt with Ed Pietsch. He was very friendly and personable. He kept to his word on every promise made to us throughout the whole process. Ed made it as painless as possible to get us into a new vehicle. I would recommend Ed to anyone that is interested in buying a new or used vehicle.
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