Fowler Ford

Joe was absolutely fantastic. We told him what we wanted and could afford and he made it happen for our family. He was very friendly and professional. He helped me put my baby seat into my new car as well. We will recommend this dealership and Joe to anyone we know ! We will also be coming back here from now on to upgrade our vehicles. Thank you Joe you were absolutely wonderful.

Pressure sales tactics, blatant lying about features on the vehicle, they sold me a dodge challenger with bad tires, sticky buttons, faulty seatbelt and lied about it having remote start and they tried to just say “whoops I was wrong oh well” but I had to make a stink about it for him to add remote start after they refused to take this car back! They put in writing they would fix the hood/bumper alignment if I bought the car RIGHT NOW the bumper is still not fixed. I’ve called every day and I can tell they’re just annoyed with me for asking them to do what they promised to do! Thomas the salesman is unprofessional and rude, but he’s good at pressuring people to BUY NOW. I regret doing business with these people so much at this point. As of right now there is still no scheduled date to fix the hood. “It’s your problem now” mentality, business as usual for this slum lot it seems.

I brought my vehicle to Fowler Ford for several concerns during the same service visit, including an exhaust issue, sunroof issue, seat repair, and a noise near the passenger-side window/trim area. My vehicle was there for roughly 13 days, and the overall communication and timeline were frustrating. The seat was the only item that was actually repaired, and even then, a trim piece on the seat appears to be falling off and will not stay attached properly. The seat parts had already arrived, but after being told the vehicle would be ready on Monday, I was later told I may need to return the rental or potentially pay for it until the following Monday. Once it was made clear that I was not paying for the rental due to delays on their end, the repair was completed the same day. I was also charged an additional inspection fee that was not clearly explained ahead of time. The exhaust issue was already visible and identified before the vehicle was brought in, so I did not feel the charge was reasonable or well communicated. The biggest issue is that the passenger-side trim piece near the window is now falling off and will not stay in place. That was not happening before the vehicle was brought in. I was told I could bring it back, but after already being without my vehicle for nearly two weeks, I do not have much confidence in bringing it back again. Overall, I was disappointed with the length of time, communication, added charges, and the fact that my vehicle now has an issue it did not have before.

This is by far one of the most honest car dealerships I have done business with. Our sales rep was Allie, she helped us so much with finding the right vehicle. She didnt give us the run around, she listened to you, and most importantly she was very are upfront with costs, and what we were buying. I was very pleased with the service and will recommend to friends and family.

I’ve always serviced my F350 here since I purchased it. They have always taken care of me and kept me informed. Megan is great to work with and makes sure I am in and out as soon as possible.