Frank Kent Cadillac
Fort Worth, TX
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The dealership receives consistently high praise for its transparent, pressure-free sales process and efficient service, with customers particularly commending salespeople Patrick Estrada and Bart for their professionalism, responsiveness, and willingness to go above and beyond to accommodate buyers' needs. Multiple reviewers highlighted the team's ability to handle out-of-state purchases smoothly and their attentive follow-up service after the sale.
We had been looking for an XT4 for weeks & looking at the local Cadillac dealerships inventory. Found one at Frank Kent in Fort Worth. Called and I was connected to Patrick Estrada. We drove over from N. Dallas, test drove it, & decided to buy on the spot. We made the deal & he was so thoughtful he added the red bough. She was ecstatic. They even stayed a little late to detail the car in order to have it ready today since they ony received it that morning. Great buying experience. Patrick is the man.
Patrick was an absolute pleasure to work with. He was professional, knowledgeable, responsive, and communicated clearly throughout the entire process. He had a great attitude and was always willing to help. Ask for Patrick — he’ll take great care of you and make sure you have an excellent experience!
I had a pretty specific checklist of what I wanted and Frank Kent had one that checked every box. I was buying from out of state so transparency and having everything handled before I flew out was important. Patrick was great from beginning and even after. He was quick to get me any info I needed even if it was after hours and he was transparent through it all. He respected my time since I was flying in and had everything ready when I arrived and even made sure to take pictures of me with my new car. He’s continued to follow up multiple times and answered right away when I called him with a question about something that wasn’t in his “scope”. Patrick is your guy, especially if you’re out of state and looking for a pain free buying process. I’ll recommend him to anyone I know even over our local Cadillac dealership and I’ll definitely go to Frank Kent for any future cars as well.
⭐⭐⭐⭐⭐ I had an excellent experience working with Bart. He was very professional, transparent, and took the time to explain every detail clearly. Made buying my car easy and stress-free. I’m very happy with my new car and highly recommend him to anyone looking to buy! Ask for Bart if you need a new car ❤️
We messaged the dealership regarding a vehicle we saw advertised on their website we were interested in. We were connected with Bart and from the first response, I knew we were in good hands. Bart was knowledgeable and fast in his responses. We set an appointment and the rest is history. Bart was easily the best salesman we’ve ever dealt with and from start to finish, our whole transaction was 90 mins at most. I would happily buy not only from this dealership again, but from Bart again. No haggle, no pressure, no cheesy gimmicks. Professional with a personality. Thank you for everything, Bart!
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