Franchise Dealer

Fred Frederick Chrysler Dodge Jeep Ram, Easton

Easton, MD

4.6(297 Google reviews)

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ChryslerDodgeJeepRam

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Google Reviews

The dealership receives consistent praise for its knowledgeable, helpful staff who provide thorough explanations during both the sales and service processes, with customers noting transparent pricing without hidden fees and efficient, straightforward transactions. Buyers consistently describe their experiences as exceptionally pleasant and stress-free compared to other dealerships, with particular appreciation for personalized attention and follow-up service support.

Ben O'Donnell3 months ago

If you are looking for a great car buying experience I highly recommend visiting Fred Fredrick Crysler Dodge Jeep Ram, Easton. I recently purchased a Pacifica Chrysler from them and I couldn't be happier with the car that I purchased and the service that I received. Jeff and his team make sure that you are fully satisfied on every level, and they have expert knowledge on all their vehicles. For example, every time I asked a question about a vehicle they responded without hesitation, knew the answer and explained it in detail. Also, when you sit down to do the signing portion of the sale, they go over the buyers agreement with you page by page, and make sure that you fully understand every section, statement, and the guidelines that are in the agreement. Not to mention it is simple, quick and easy. I have purchased many cars in my life, and this was the most efficient and comfortable car by experience that I have every been involved in. They do not charge the extra hidden fees that most big dealerships do, and they will work with you in the best way that they can. I saved a great deal by making the choice to go with Fred Fredrick Chrysler Dodge Jeep Ram, Easton. If your looking for a new or used car, I highly recommend this dealership. You wont be disappointed.

Regina Thomas6 months ago

I searched online for a particular jeep that I wanted after chatting with chat bot. Immediately after, I received a call from Michael Clarke and arrangements were made. Michael Clarke assistant Bryan Milligan gave myself/spouse a tour and had Jeep Compass Cherokee on site readily for us to test drive with 3 seats in it. As my spouse was was driving around parking lot, I set my eyes on black Jeep Compass Latitude, that Immediately drew my attention. Bryan Milligan rode in car, while my spouse took a ride around the block for test drive. I fell in love with it. After test driving vehicle, we met with Fletcher, sorry didn't get his last name, he explained everything and terms of contract, where my spouse and I understood thoroughly and answered all questions and concerns we had without hesitation. Fletcher gave excellent customer service. While awaiting for approval, Bryan Milligan, asked if we wanted anything to drink. My spouse had questions regarding his Dodge Caravan, that we purchased at Fred Frederick previously, Bryan Milligan personally walked my spouse over to Service Dept and all of my spouse questions were answered immediately. The wait time was quick and fast. My spouse and I drove out of the parking lot with new vehicle. I would recomnend Fred Frederick Car Dealership to my family, colleagues, co- workers, and friends. Excellent customer service, kind, courteous, and readily answers questions and concerns in an experienced manner. Regina and Gregory Thomas were very pleased. Outstanding service!!! Need more stars to rate this Dealership.

Charles Kane8 months ago

My buying experience with Nikki, Bryan, and Fletch was outstanding. There was no back-and-forth—it was a straightforward, no-nonsense process. It was by far better than any of my previous car-buying experiences at other dealerships. I highly recommend them if you're in the market for a new Chrysler, Dodge, Jeep, or Ram.

Brianna McTague3 years ago

Couldn't be anymore pleased with my first Jeep purchase. From day one sales and service were extremely helpful in making my buying experience exceptional. I told Jeff Fredrick exactly what I wanted and what I needed to spend. Working hard he found the perfect match for me. The day I first seen it I was little iffy but after detail worked their magic it looked brand new and my eyes lit up! The day the papers were signed I can't thank Matt enough for doing the paperwork and getting everything straight in a chip chop fashion, in and out. Also can't thank Don enough who took the time to explain my service contract purchase and what it involved, giving me a better understanding of what I was purchasing. But last but not least thank you Phill in the service department who took the time to enable my three months free subscription for SXM radio, "Because I'm needed", even though it was late in the evening passed closing for service. Needless to say if you want a Wonderfull, pleasant and easy vehicle purchase experience, with friendly service and sales personnel this is the dealership for you. Best experience by far with purchasing a vehicle. Thank you !!!!

superafricanguy4 years ago

Great place to get your car needs. Buying or just maintaining what you already have. Friendly staff, I felt like they addressed all my needs and questions. I will definitely be back again and again.

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