Freedom Chrysler Dodge Jeep Ram of Bluffton
Bluffton, IN
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# Summary The dealership receives overwhelmingly positive feedback for friendly, genuine customer service and efficient vehicle assistance, with multiple customers praising specific staff members and their willingness to help in urgent situations. However, one negative review cited rude customer service interactions, a high diagnostic fee, and poor service quality following a recent ownership change.
Thank you Austin, Ben and your manager for helping us get out of our vehicle rut and into a beautiful Pacifica van. You were all very kind and helpful and all seemed very genuine which can be hard to find in your industry! Will highly recommend you all to everyone. Larry&Jessica
We were stranded 2 hours from home and 2 hours from our destination with a packed car and 3 kids and a blinking check engine light. They were able to look at our vehicle right away and get us back on the road within an hour! Friendly service and reasonable price. Thank you!
Worst dealership since they buyout. Rude customer service when they all you about your vehicle. No salesmen greet you. Rebecca should really take her nasty attitude else where. Never had someone yell at me over the phone and cut me off when I ask questions. Oh 150$ diag fee and didnt even give the right diag. RUNN!
I will never take my vehicles anywhere else! Great people and business. I live in Leo Indiana they are definitely worth the drive!
Austin did an outstanding job helping me out with my new Silverado.
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