Friendshipcars.com
Bristol, TN
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# Summary The dealership consistently earns praise for exceptional customer service, with staff members going above and beyond to meet individual needs—including sourcing vehicles from distant locations and providing patient, attentive guidance throughout the buying process. Customers highlight the professionalism, knowledge, and genuine care demonstrated by salespeople, who prioritize understanding client preferences over aggressive sales tactics.
This was the best dealership experience I have ever had. Sean made the everything easy and enjoyable. I would have paid extra to have this easy of an experience, but they also gave me a fantastic dealer. I cannot recommend more highly
Let me tell you, buying a car has never been easier. I had fell in love with a car and had thought it was at the lot. Unfortunately it was in West Virginia. Justin Rigsby went above and beyond! He had the car transported from West Virginia so I could test drive it. He even showed me some newer models before to make sure it is what I wanted. He listened to what I wanted in a vehicle and showed me other options. The one in West Virginia still had my heart. After getting to see it in person, I fell in love with the car even more. Justin had talked me through the process and informed me of everything he would need. At the end of the day Justin got me approved and Tim in finance finished it up! Within an hour I had a new to me car and a wonderful payment! Thank you to everyone for their patience with me and showing me you do care about the customer!
I had a fantastic experience buying a car from Dalton. His professionalism and knowledge made the process smooth and enjoyable. He was attentive to my needs and provided excellent advice throughout. Highly recommend Dalton for anyone in the market for a vehicle!"
Salesman, Dalton Callahan, was the absolute best!! He was courteous, very helpful, followed up as promised, very patient with an old lady, not pushy at all! I would highly recommend him for any future purchases. Thank you Dalton!
Rich K over at Friendship Jeep in TN was AWESOME!!! I have worked with the same dealership here in Charlotte for over 14 years. With that much loyalty and over 5 vehicles purchased, you would think they would have bent over backwards to help me find a vehicle for my 16 year old son. By a stroke of luck, I found Rich K and from day one, he answered all my questions, EVEN after hours. It was like I had a 14 year relationship with Friendship Jeep even though they didn't even know me. Unbelievable service and attention to detail. Impeccable customer care and friendly staff. I can not recommend MORE STARS for Rich K and Friendship. Looks like I have found a new dealership even though I live 3 hours away. Thanks Rich!!!
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