Frost Cadillac

I recently purchased a Cadillac Optic from Frost Cadillac at Brampton dealership and had an outstanding experience with our Salesman Mohit. He was professional, knowledgeable, and genuinely attentive to our needs and provided the best deal. He even provided us a very good deal on my old car for Trade in. Mohit went above and beyond to make sure we were given the best deal which eventually turned out to be lesser payments compared to my old car. I would highly recommend Mohit at Frost Cadillac to anyone looking for a positive car-buying experience. I had infact referred him to one of my friend who eventually ended up buying Lyriq.

Mohit Sharma provided outstanding service at Frost Cadillac. He is very knowledgeable, patient, and guided us through the entire process with clarity, without any pressure. His professionalism and attention to detail made the whole experience smooth and stress-free. It’s rare to find someone so dedicated and easy to work with. Highly recommend Mohit to anyone looking for a great car buying experience!

I leased a Cadillac Lyriq at the end of December 2024, and since then the vehicle has been in and out of the dealership for repairs for a total period of more than six months. I do not believe this is normal for any vehicle, especially one that is still so new. At this point, it feels like I have been given a lemon vehicle. Because of these repeated issues, I no longer trust the reliability or safety of this vehicle on the road. Each time I bring it in for service, it appears the service department is unsure of the exact issue being fixed, which gives me very little confidence in the repairs being performed. It honestly feels like trial-and-error rather than proper diagnostics. I have also attempted to contact the manager, Nick, regarding these concerns, but I have not received any response. This is not the ownership experience I expected from a Cadillac dealership when I entered into this lease, and I am extremely disappointed. I would appreciate a prompt response and a clear resolution to this ongoing issue.

Very friendly and attentive to customers. Aims for complete customer's service satisfaction. Very nice place to buy a car and service it as well.

I had the best experience working with Permesh to get my perfect car! He truly understood my preferences and went above and beyond to provide me with options that were not only great but also affordable. Permesh was incredibly caring throughout the process and took the time to explain things I didn’t know about cars. I learned so much from him! If you’re looking for someone who genuinely cares about finding you the right car and makes the whole process smooth and enjoyable, Permesh is the person to go to. Highly recommend!