Fury Motors Saint Paul

Garrett & Justin are amazing! They made the process of getting a new car easy. They found me the car I wanted at a great price. Throughout the process Garrett and Justin were sweet and patient with me. I’m thankful for walking into the dealership and having such wonderful people help me :) highly recommend if you come here to ask for either Justin or Garrett!

Marco was our sales person for my fiancé and I and he provided top notch customer service. He was able to find us a great deal on a truck with low mileage and awesome features. I would 100% recommend him to family and friends if you’re looking for an honest, trustworthy salesman.

This review is specifically for the service department, as I did not have any interaction with the sales team. Unfortunately, my experience with the scheduling team and front desk service advisors was very disappointing. The staff I interacted with did not come across as helpful or focused on customer satisfaction. It felt like the priority was simply moving customers along rather than taking the time to understand what I was asking for. All I was looking for was a general vehicle health inspection and guidance on preventative maintenance. However, this seemed to create a lot of confusion. I was previously told to schedule the appointment as a multipoint vehicle inspection rather than selecting a full service package, since some of the services included in the package had already been completed on my vehicle and were not needed. When I finally arrived and checked in, I was told they would not really be taking a very close look at the vehicle under the appointment I had scheduled. This was frustrating because I was trying to be proactive and make sure my vehicle was properly inspected, but the process was made unnecessarily difficult and unclear. Customers should be able to ask questions and receive helpful, informed guidance from the service department. I hope Fury Motors takes the time to better train and educate its scheduling and service advisor staff so they can provide clearer support and a better customer experience. Sadly, due to the lack of care and helpfulness I experienced, I will not be returning for service in the future.

Had a great experience with sales and management getting a deal done. Everyone there was very friendly and accommodating to me and my family. The one thing that has had me thinking is was after the paperwork was done the vehicle we had purchased was less then half a tank of gas. I don’t want to be too picky but spending the money we did the small things are what stand out. I did mention it and they said that’s all they would do. Again had a great experience there and would recommend it to people I know.

Gage was an exceptional salesman. Extremely thorough and made sure to take time to explain everything to me. He helped me get the best financial deal that he possibly could. I highly recommend seeing him if you are looking for a new car.