Gates Hyundai
Richmond, KY
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# Summary Customers consistently praise the dealership's knowledgeable and attentive salespeople—particularly Kelli and Roger—who prioritize their clients' needs and make the purchasing process seamless and enjoyable. The dealership is recognized for offering competitive pricing, quality vehicle selection, excellent detailing, and going above and beyond with customer service, such as delivering vehicles to customers in need.
I had a knowledgeable and delightful salesperson, Ms. Kelli. The dealership had a great selection of SUVs and rebates on all Hyundai vehicles. The entire purchase process was easy and efficient. My new Tucson Limited is everything I've ever wished for in a vehicle, and I've bought a lot of them in my lifetime.
I want to say that Roger made the buying/leasing process absolutely painless! Roger took his time and actually had my best interest at heart. I can’t recommend this team enough! Thank you Gates Hyundai team for all your hard work!
Best dealership in Kentucky. I Bought a Mustang GT and they detailed it better than any car I have ever bought, and sold to me at the best price around. Kelly and Dave did an excellent job making the deal fantastic. Fairest dealership I have ever been too.
I had 2024 Hyundai Kona I absolutely adored and it was my very first car purchase. I had only had it seven months before I hit a deer on my way to work and was heartbroken when I found out my insurance declared it a total loss. I didn’t know how to find a replacement when no car lot near me had one like it, but I knew I could look at options online. When I found one with Gates Hyundai I sent a quick message asking if it was still available and within a day, I had a car and the dealership was kind enough to drive it to me since I didn’t have a car of my own saving me a 6 hour trip! It couldn’t have gone better and I ended up with a newer model for less money! Amazing! Overall, I couldn’t be happier with this experience! Thank you for all your help, Roger!
I had an amazing experience working with Kelli at Hyundai Gates of Richmond. She was absolutely awesome—caring, patient, and never pushy. Kelli truly went above and beyond to make sure I was comfortable and happy with every part of the whole sale. I couldn’t have asked for a better salesperson!
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