Gene's Chrysler Dodge Jeep RAM

Had a great experience here working with Greg to buy a new Jeep! I called him before coming in and told him what vehicle I was interested in and that I had a trade-in, and he took care of a lot of the work before I arrived. After I got there and test drove it and realized the car didn't have the interior features I wanted it, he patiently showed me another one I liked and redid the paperwork when I decided to buy it. He helped me order some accessories I wanted for the car and answered all my questions over the next couple days. The dealership gave me a decent price on my trade-in too.

Thanks to Lane for everything he did for me getting my new truck. Thank you!! Thanks to Bobby for all the help and support he has given me. And Theresa in finance for helping me. They were very helpful in everything I needed and asked. Thank you for going out of your way to get me in my new Ram 1500!!!

Jake made the entire car-buying experience smooth, stress-free, and enjoyable for our family. He was incredibly patient, knowledgeable, and truly listened to what we needed in a vehicle. Instead of pressuring us, he took the time to help us find the perfect fit for our family and budget. Jake answered all of our questions honestly, explained everything clearly, and made us feel comfortable throughout the whole process. His professionalism, friendliness, and dedication to customer service really stood out. We are so happy with our new vehicle and couldn’t have asked for a better sales representative. Highly recommend asking for Jake if you’re looking for someone who genuinely cares about helping you find the right vehicle!

Sarah at Gene's Chrysler Dodge Jeep RAM was fantastic! She made picking out my new 2026 Dodge Ram 2500 easy and enjoyable. Knowledgeable, friendly, and no pressure — couldn't have asked for a better experience. Highly recommend asking for her!

Crap Stealership. My battery failed, RAM was a year and a half old and under 12,000 miles. During the cold snap, but the battery was not frozen and was not abused. NAPA did a load test and it failed. I contacted Gene's Parts to see if they had one. They said yes, but not allowed to sell them, saving for service department. He transferred me a lady in service. She told me that she couldn't get me in for over a month and that "BATTERIES IN ALASKA ARE NOT COVERED UNDER WARRANTY IN ALASKA". I researched it, that is a lie. I bought a NAPA Battery. I contacted Gene's and asked to speak to the GM. NO ONE would tell me the name of the GM or any contact information or transfer my call to them. And, I was being very polite. What??? If you are having that issue too, his name is Lane Nichols. So, I wrote him a letter telling him that I was lied to and based on that lie, I bought a battery at NAPA and wanted them to reimburse me for the cost. He called me at night and told me he would contact Stellantis and get back to me the next day. The next day a woman named Susan called me back instead of Lane. Susan must be a muckity muck as somewhere in their advertising her direct email is listed. She confirmed that I was lied to and she was going to make sure to correct the woman who lied, like that made any difference to me. She told me I would have to contact Stellantis myself and then went on to give me about 6 reasons Stellantis was not going to help me. I contacted them, never heard back. So, I wrote another letter to Lane asking for Gene's to reimburse me. It was like $250. I explained that my loss was because of a lie told by his employee and asked him to do the right thing and reimburse me. A couple days later I got a call from them, but I couldn't take it at the time and they left no message. I hoped I would find a check in my mailbox, but no. So, I was lied to by the woman in the service department. Lied to by Lane Nichols. Lied to by Susan, who said that this was not their problem, it was a Stellantis problem. Gene's, a division of Dewey Skrewum & Howe. If you are reading this, do yourself a big favor and avoid this dealership, and RAM for that matter. Lane, if you see this, you have the receipt, you know what happened, you have my address, write the check. Are you a dealership or a stealership? Based on latest reviews I see, looks like the latter.