Genesis Mississauga

Amazing experience from start to finish. The team helped me select the perfect Genesis and made the entire process smooth and stress-free. From choosing the car to delivery, everything was handled so professionally, and I received my new vehicle within a month, which was incredible. Special shoutout to Jin, who took care of us the whole time. He was attentive, knowledgeable, and genuinely went above and beyond. Couldn’t have asked for a better experience and such an amazing car!. Highly recommend this dealership to anyone looking for a Genesis!

Surprisingly refreshing. Exceptional customer service. Pure luxury and trust in action. An unexpected and stressful situation brought me to Genesis Mississauga, and from the very first phone call, I knew I was dealing with a dealership that truly understands what elevated service means. Del was the first person I spoke with, and she immediately set the tone. She listened patiently, acknowledged the stress of my situation, and responded with a calm confidence that instantly put me at ease. Her reassurance wasn’t just words—it was backed up by action at every step. Martin Huo exemplifies what trust and professionalism in service should look like. He handled every detail with precision and transparency, proactively keeping me informed and ensuring nothing was overlooked. His level of care, follow-through, and accountability is rare—Martin is truly exceptional and an invaluable asset to the dealership. The environment itself reinforces the luxury experience. The showroom and lounge are elegant, thoughtfully designed, and incredibly welcoming. Even brief interactions felt intentional—Rachad Osmoni holding doors open, Shannon Grandison greeting me warmly with a genuine smile, and Preeti ensuring I was comfortable and well looked after throughout my visit. These small moments collectively create a feeling of being genuinely valued. Del later introduced me to Sandy Li, who guided me through the GV70 and GV80. Sandy perfectly represents the Genesis philosophy—treating customers not as sales opportunities, but as guests. She took the time to truly understand who I am and what our family needs, demonstrating patience, insight, and sincere respect throughout our conversation. Every interaction I had at Genesis Mississauga reinforced confidence, trust, and refinement. This is not just a dealership—it’s a masterclass in how luxury customer service should be delivered. I would wholeheartedly recommend Genesis Mississauga to anyone considering a luxury vehicle and expecting a service experience that is as refined as the brand itself.

This dealership is very professional and inviting. From the moment I walked in I was treated with kindness — from the receptionist, Dell, who got my dog a bowl of water, to the exceptional service I received from the salesperson, Ariana. Ariana Kalaba took the time to walk me through all the options for a GV80 and GV70 — she was very professional, not pushy, had great follow-through and was just an all-around sweet person. If you’re looking for a new Genesis, I would highly recommend meeting with Ariana. You won’t be disappointed! She will work her best for you.

Had a great experience with Genesis Mississauga. Very refreshing and thoughtful approach to the car purchase process. My advisor Matias went above and beyond to ensure everything went well (from pricing to delivery). I greatly appreciated their efforts. Well done. Im not an easy customer.

Just wanted to share want an incredible experience we had purchasing our GV70 from the Genesis team in Mississauga. Ariana made our whole experience seamless. She was always available to answer our questions before we made our purchase. She guided us through the purchase process and made the delivery extra special (even a big silver bow waiting for us on our because new car!). Hassan was great too in helping us learn about how to use all the amazing tech in GV70. Ariana has reached out to us constantly providing superior customer experience. We love our new vehicle! Amazing car... amazing service!