Genesis of Escondido

✨✨✨We had an outstanding experience working with Jason while purchasing our car. From the very beginning, he was incredibly patient, understanding, and genuinely focused on helping us find the right vehicle for our needs. What we appreciated most was that there was absolutely no pressure at any point during the process. Jason took the time to listen to our situation, answered all of our questions thoroughly, and made sure we felt comfortable with every decision. His professionalism, honesty, and willingness to help made the entire car-buying experience smooth and stress-free. It’s rare to find someone who combines such excellent customer service with genuine care for their clients. We are truly grateful for all of Jason’s help and would highly recommend him to anyone looking to purchase a vehicle. Thank you, Jason, for making this such a positive experience! 🦋🦋🦋

My 2021 Genesis G70 had a check engine light related to the thermostat and was also due for new spark plugs. I also requested a transmission fluid drain and fill along with a brake fluid service. I was shopping around for the best pricing and service options when I decided to contact Genesis of Escondido. Alec and Iyshia were incredibly friendly, professional, and knowledgeable about everything my vehicle needed. They took the time to answer my questions thoroughly, provided a very competitive quote, and even offered to reach out to Genesis on my behalf regarding potential goodwill assistance for the thermostat-related check engine light issue. Genesis has a strong reputation for customer service, but the experience I had here genuinely exceeded my expectations. The level of communication, professionalism, and care throughout the process was exceptional. I highly recommend Genesis of Escondido to anyone looking for quality service and honest treatment for their Genesis vehicle. Thank you to Alec, Iyshia, and the entire service department for making this such a positive experience.

We had a wonderful experience at Genesis Escondido. Our car salesman was Erick Barraza. He was thorough with explaining the differences between the different models GV70 and we never felr pressured to make a decision. Genesis has become our family's preferred brand of vehicles, we purchased our first in San Diego 2 years ago. Our experience was very smooth especially when it came to completing the finance process with Lisa Mitchell. She was professional, quick and made the process painless.

5 Stars – Exceptional Experience from Start to Finish! I recently purchased my Genesis GV70 SUV and couldn’t be happier with the entire process. From the moment I chatted and then walked in for a test drive, the team made what’s usually a stressful experience feel smooth, transparent, and even enjoyable. They gave me a fair price on my trade-in without any back-and-forth haggling. I felt respected and that they truly understood the condition and history of my old car. The Sales Consultant Erick B. was knowledgeable, patient, and never pushy — they answered every question thoroughly and helped me confirm the perfect vehicle that fit my needs and budget. The finance person Lisa M. was equally impressive and friendly explaining all the options clearly and securing great terms without any hidden surprises. I was thrilled! The whole process from appraisal to delivery was efficient, and I drove off the lot feeling confident and excited about my new car. If you’re in the market for a new or used vehicle and value honesty, professionalism, and great customer service, I highly recommend Genesis Escondido. They’ve earned a customer for life — I’ll definitely be back for future needs. Thank you to the entire team!

One of the best dealership experiences I’ve had in 30+ years of purchasing new vehicles. My sales associate was personable and super knowledgeable , with all other associates making me feel very welcomed. Highly recommend!