Genesis of Huntsville
Huntsville, AL
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# Summary The dealership consistently receives praise for its professional and patient sales staff who prioritize customer education over aggressive selling tactics, with multiple reviewers highlighting stress-free buying experiences and detailed product explanations. Service operations are also commended for their efficiency and cleanliness, with staff members noted for bridging communication between customers and departments effectively.
We had an awesome experience buying our new Genesis GV80! The entire staff was very professional and courteous during our times at the dealership. Jason Storm, our sales consultant, was awesome to work with. He was very knowledgeable and had a ton of information about the various vehicles we looked at. He did not pressure us at all, and was very patient with us as we worked through our decision. Charles in finance made the process super easy and quick. Also, we want to mention the professionalism and kindness of Raul, another sales consultant in training.
What an easy buying experience! Storm was great. He answered all our questions and went over every detail of our new Genisis.
Valet service was very helpful. My car was serviced in a timely manner and returned washed and clean. Chris Knight is not in service, but he is a great interface between a new car Customer and the service department. very much appreciated his help.
I was initially hesitant about car shopping because I have never had a good experience at dealerships. However, my perspective changed with the team at Genesis of Huntsville, as I had one of my best experiences there. I worked with William Strong, who provided excellent customer service and was genuinely an awesome person. He was informative and patient, walking me through everything about the GV70. He made the entire process stress-free. I also worked with Charles Moore, the finance manager, who was fantastic as well. He ensured that the financing process was also hassle-free. I highly recommend Genesis of Huntsville because this dealership and its team were outstanding.
This is the second car we have bought from Bentley Automotive and the second time we have dealt with a top-notch salesperson by the name of Danny Rogers. Our experience, both times, has been professional and enjoyable and Danny always goes the “extra mile” to give us what we want. Also a “shout out” to Steven Crotts, finance manager, for making paperwork a pleasant experience.
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