Franchise Dealer

Genesis South Edmonton

Edmonton, AB

4.6(544 Google reviews)

Brands

Genesis

Contact

10150 34 Ave NW, Edmonton, AB T6E6C8, CA
(780) 577-8903genesissouthedmonton.ca/

Google Reviews

# Summary The dealership receives praise from most customers for knowledgeable and friendly staff who prioritize patient service without high-pressure sales tactics, with several noting that the team goes above and beyond to resolve post-purchase issues. However, one customer reported a significantly negative experience involving a vehicle with undisclosed mechanical problems and poor accountability when issues arose after purchase.

Sausan2 months ago

I had a great experience working with Ronnie at the dealership. He was knowledgeable, patient, and never once made me feel pressured throughout the process. Ronnie was extremely helpful during negotiations and took the time to ensure everything was clear and comfortable for me. The facility itself was welcoming, and the entire team was friendly and professional. I also appreciated that the manager, Paul, took the time to personally introduce himself—something that truly speaks volumes about the level of customer care and attention at this dealership. Overall, a very positive experience, and I would not hesitate to recommend Ronnie and the team to others.

cadence Stadnyka month ago

Bought a used vehicle from Genesis recently and had a great experience. The staff, Raphael and GM Paul, were super friendly, helpful, and easy to deal with throughout the whole process. I did end up having an issue with the vehicle after purchasing it, but they really stepped up and took care of it by covering the cost to fix it. Really appreciated how they handled everything and stood behind the vehicle. Would definitely recommend!

KARANVEER SINGHa month ago

Very disappointing experience with Genesis through Go Auto. I have uploaded the pictures of This car on your site and stock number and VIN also the experience only got worse. After serious issues with my first car, I switched expecting something reliable — but that did not happen. The vehicle came with a clear AMVIC inspection, but in reality, problems showed up immediately. The engine light came on the same day I got the car. When I contacted genesis Go Auto, they refused to take responsibility and told me the vehicle was sold by Jaguar Land Rover and that I should deal with them instead. This makes no sense because I found and purchased the car through Go Auto Overall, poor service, no accountability, and a very frustrating experience. An AMVIC “clear” inspection did not reflect the actual condition of the vehicle. Do not trust them. Do not buy from here.Scrap they have with clear inspections

Kewal Dhariwal4 months ago

Excellent service, friendly and informative, no pressure sales, just quality of interaction. Abhishek Juneja was a well informed sales person, committed to service delivery - both my wife and I had a comfortable information driven interaction with all of the employees including the manager. The explanation of the car features was detailed and provided us a really good introduction to the vehicle.

Robert LeBlanca year ago

5-Star Review for Genesis South Edmonton I recently purchased a vehicle from Genesis South Edmonton, and while there were a few minor hiccups along the way, I have to commend the team for how they handled everything. From the moment I walked in, the staff was professional, knowledgeable, and eager to help. They took the time to understand what I was looking for and ensured I had all the information I needed to make the right decision. Like any major purchase, there were a couple of unexpected glitches, but what truly set Genesis South Edmonton apart was how they stepped up to resolve them. The team went above and beyond to make sure I was completely satisfied, handling any issues quickly and professionally. Their commitment to customer service was evident, and by the time everything was settled, I couldn’t have been happier with my purchase. The end result was fantastic—a smooth and enjoyable driving experience with a luxury vehicle that exceeded my expectations. I truly appreciate the dedication and effort from the staff, and I wouldn’t hesitate to recommend Genesis South Edmonton to anyone looking for a premium car-buying experience. Thanks again to the team for making things right and ensuring a great outcome!

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