Genesis Victoria

ad a great experience working with Collin from sales and Damian the sales Manager.They were professional, knowledgeable, and genuinely helpful throughout the entire process. There was no pressure at any point, and they took the time to answer all my questions. I highly recommend them to anyone looking for a smooth and stress-free car buying experience. I would like to emphasize how amazing Damian was, I had an issue with my Mercedes Benz’s battery and drivers/ passengers seat belts and he addressed it in a timely manner. By far the best sales manager I ever had. Thanks guys🙏👊

My wife and I recently had the pleasure of purchasing a vehicle from this dealership. The team here were outstanding in helping us with our purchase. They listened to our needs and provided us with a range of options in both new and used. Ultimately we settle on a used option with very low Km's. It was a Hyundai product so that opened the door to a great Hyundai extended warranty package. If you are looking for a car don't hesitate to stop by and see Tristan and his team!!!

I was warned about this dealership from a couple of coworkers, but figured I'd give it a shot. Booked an appointment to view and drive a demo Genesis. Arrived on time, checked in, waited and waited. No one came to help, although several ppl were sitting around or outside vaping. Contacted the sales person Collin, via text, and got no reply. I finally left to view another vehicle. BRUTAL customer service from a 3rd rate dealership. The place is a mess. I'm buying on the mainland with professionals. **Update to the dealerships reply....After over a month I was not contacted by the GM in regards to resolving my negative experience. AVOID at all costs.

I went to look at a Genesis on a Friday afternoon to compare to Lexus and Mercedes. The dealership is a dump. I wasn’t sure they actually sold Genesis as I couldn’t see a sign or a car. I walked in and asked if this was Genesis was greeted by someone who showed me a rendering of their planned new dealership building. Then he told me to wait for a salesman to greet me. I left after standing in the showroom for 15 minutes watching a dozen Kia salesman do nothing. I don’t think they actually want to sell cars. ****Update**** The owners response that I would be contacted was BS. No contact….no apology….. I guess the staff gives the same treatment to both customers and owners.

What an absolute treat to deal with Damian De Ciantes the General Manager. He was professional, knowledge and a really great person. The product speaks for itself, award winning luxury - I recommend a visit to this dealership, your experience will be like no other !