Franchise Dealer

Gengras Chrysler Dodge Jeep Ram

East Hartford, CT

4.5(3,311 Google reviews)

Brands

ChryslerDodgeRamJeep

Contact

460 Connecticut Blvd, East Hartford, CT 06108
(860) 289-0246gengraschryslerdodgejeep.net/

Follow

Google Reviews

# Summary The dealership earns consistent praise from satisfied customers who highlight exceptional sales staff, smooth purchasing experiences, and strong post-sale support, though one customer reported frustration with how a vehicle issue was handled and felt unsupported by management. Most reviews emphasize friendly, knowledgeable personnel and stress-free transactions, while the dissatisfied customer criticized the dealership's problem-solving approach and blamed them for inadequate vehicle support.

Phenox & Robert3 weeks ago

Me and my hubby are extremely happy to have bought our fist car together. with the help of our amazing dealer Ryan he was able to get us our dream car. The 2026 jeep Cherokee such a smooth ride giving classy sporty and family all in one. That you so much for helping us. Everyone was so friendly and sweet to us.

Louis Perone3 months ago

Just purchased a certified pre owned 2019 RAM Rebel from Gengras (CDJR), really happy with my truck and my buying experience. Alex was my sales person and I can’t say enough good things about him. He was most helpful, kind, courteous and treated us with great respect. Another nice thing is that it doesn’t end with driving off the lot, if you need something or need a question answered he’s there for you. Thanks Alex!!

Jake Nechitilo2 months ago

First, we tint these windshields every week. We do around 20 Ram trucks a month, and there are never any issues. We also use a plotter, which cuts around the camera and well below any defroster lines to make sure the camera’s line of view is completely clear. Here is a copy of the paperwork. If tint had caused the issue, the dealer would have stated that, but none of it is shown anywhere on the report. After picking it up from this dealership, it is still having the same problems, including saying “Service Trailer Brakes” when no trailer is even hooked up. ( anyone can look up the code nothing shows or states coalition warning) If you notice how they blame the customer just shows you how they really are and showing your customers if you tint the windows your going to blame your customer so this grate hopefully people read reviews before hand and go to papa dodge in new britain or bolles in Ellington who stand behind there customers. And the dealer we got it from dont stand behind there trucks. Just says it normal. And refuses to give papper work when picking up the trucks. And it took 3 weeks for them to email it. I will say that is one thing this dealer ship does they will give you papper work once picking it up. So eveyone google the engine code form the papper work and form the scanner. They are just blaming the customer when its not the customer so hopefully there respond shows eveyone what kinda dealer ship they really are! Stay far away from them! Now eveyone can see its not a lie! So clearly eveyone can see who lying here.

Aishwarya Valsalan3 weeks ago

I recently purchased a Jeep Cherokee Overland from Gengras, and the entire experience was exceptional from start to finish. Josh (Joshua Baez) was an absolute gem — he went above and beyond, taking the time to walk me through every feature, trim level, option, and tech package to ensure I felt completely confident before driving off. His patience and knowledge made a huge difference. Nick, the manager, was phenomenal as well. He was incredibly knowledgeable, attentive, and never once made me feel pressured. He made the process smooth and surprisingly easy, and I left with a great price. When it came to finalize everything, Finance Manager John handled the paperwork with true professionalism. The process was seamless, efficient, and completely transparent. I genuinely cannot speak highly enough of all three of them. Their teamwork made this the most stress‑free and enjoyable car‑buying experience I’ve ever had. I highly recommend asking for Josh, Nick, and John when you visit Gengras. Thank you to the entire team for making this such a flawless experience!

Joseph Ditomaso2 months ago

Matthew Nunnally is a terrific salesman who made my entire experience with Gengras a total pleasure. He is personable, thorough, knowledgeable, and very responsive. Matt helped me get the truck of my dreams at a fair price with a fair trade in on my old truck. Everyone at Gengras treated me like royalty from the receptionist to the Sales manager, to the finance specialist. I look forward to doing business with them again in the future.

Get anonymous quotes from Gengras Chrysler Dodge Jeep Ram

Submit your car request anonymously — Gengras Chrysler Dodge Jeep Ram and other dealers in East Hartford, CT will compete for your business. You choose who to reveal your contact info to.

Get quotes anonymously →

Is this your dealership?

Claim this listing and your first bid is free — no credit card required to get started.

Claim this listing — first bid free

No credit card required to sign up

How AutoAnon works for dealers

  • Buyers submit anonymous vehicle requests
  • Matched dealers compete with their best offer
  • Buyer chooses — you get their contact info exclusively
  • First bid is on us
Learn more →