Genuine Automotive LLC
East Hartford, CT
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Google Reviews
# Summary This dealership receives sharply divided feedback, with some customers praising knowledgeable staff, fair pricing, and professionalism, while others report serious concerns including selling defective vehicles, poor communication, employee misconduct, and alleged avoidance of customers after purchase. The contrasting reviews suggest inconsistent service quality and potential issues with accountability and management oversight.
Great experience here. Mike is very knowledgeable, and the pricing is fair. I drive by this place every day, and it's changed a lot for the better recently.
They sold my 78 year old papa a lemon and the guy at the desk Joe borrowed 50.00 from him with a sob story and now been avoiding him....it's crazy how that behavior been tolerated...but I'm trying to get in touch with the owner who is always missing but stay tuned
Horrible establishment with incompetent workers. No good communication what so ever, no real training for employees because they seem to not know what they’re doing and management does nothing for the errors behind their staff. Will be reporting to BBB because giving false information and taking someone’s funds under false pretenses is illegal.
They sell lemons then avoid there customers beware stay away.
Good people very professional. Great place to do your car shopping and repair
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