Geoff Penske GMC
Shillington, PA
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Google Reviews
Customers frequently praise the dealership's knowledgeable and friendly sales staff, particularly for their helpful approach without high-pressure tactics, transparent pricing, and willingness to go the extra mile with follow-up communication. While most experiences are highly positive, one reviewer noted a billing issue with warranty and tax calculations that warrants careful attention to final numbers.
Saw an awesome Ram Rebel they advertised online. Sent a few messages about it. Kevin the sells guy did a few videos on it. Kevin and the rest of the staff were great to deal with. It was well worth the almost 4hr drive to get there. If you're looking for a vehicle, definitely check out Geoff Penske GMC in Shillington, Pa . Thanks again Team Penske. Jim, From Brockport, Pa
Salesman Ken was great to deal with. No pressure at all. Only issue we had was with financial. When we ask how much we need to bring to pay for the extended warranty and tax & Tags, they should give you the right #. Then they add the warreny to the loan and subtract it at the end but the math was not mathing. Word to the wise. Buy the warranty in a separate transaction and look close at the #'s. Extremely happy with the truck. 2022 Sierra 2500 Denali Ultimate package, Duramax. 81,000 miles.
I had the pleasure of purchasing a pre-owned 2023 Mustang Mach E from Geoff Penske GMC. The car was priced very well. The process was seamless. Jared "Nice guy" already had the car pulled up and ready for the test drive when I got to the dealership. The car was to my liking so we talked the numbers after. The pricing was very straightforward. I was very pleased with No bogus dealership invented charges like "nitrogen tire package". It is my first EV car and Jared was very helpful in explaining the process and what to expect with milage and especially charging. We were able to bargain for the price and they even gave me a adaptor to charge at Tesla charge stations. Jared had informed me from the get go that the car was a out of state trade in so getting PA title will be a long process. It took about 3 + weeks to get the title. Jared graciously answered/ returned phone calls keeping us updated. I had a pre-approval offer and the loan officer was able to find me an interest rate lower than that. On the day we picked up the car, there was some more selling of the products they offered but nothing was in your face or shady tactics. The loan officer helped us understand to opt for the gap insurance since EVs depreciate so fast. I usually dread going to a dealership and doing questionnaire conversation where they measure you and try to sell/pressure you "what is your monthly payment budget?" But I honestly didn't feel any of that at all. Jared really is a genuinely nice and a helpful person. Only blemish in the whole process was when I was ready to leave we realized that the car was missing the included charger and tire repair/change kit. This likely happened while the car was at detailing (they send cars to a 3rd party). Jared helped me again and gave me a GMC charger which they include with their vehicles. I'm still bitter someone swiped the Ford inflatable repair kit. Overall, I'm very happy with the purchase. Your criteria and experience might end up being different than mine. But at the end of the day, you want to be able to trust the people you do business with and feel like got a good deal. With people at this dealership I think you have a good chance of getting both. Happy hunting.
Excellent experience with "Jared, The Nice Guy". I love my Sierra, the truck rides so nice, better than any car I previously owned. Jared was well informed about the truck and walked me through everything. Thanks for a great experience. ππ»ππ»Now we have 2 vehicles bought from them.
I have been a customer at Penske for over ten years and have always had exceptional experiences there. I bought one vehicle there and the sales staff worked to ensure I was completely satisfied with my purchase, which I was. I will definitely see them when time for my next purchase. I have had multiple vehicles serviced by their Service department. The entire service staff is friendly, knowledgeable and takes the time to make sure that they understand why I am calling and then make only the service/repairs necessary. I never feel like the Service Advisors are trying to upsell. Service Advisor Andrew Eisenhower has been there as long as I can remember (I usually talk to him) and heβs always been exemplary. The same can be same for the others as well.
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