Gerald Jones Subaru

Had a great experience. My sales person (Lillian) was great. She was great at follow-up making me feel valued. Wayne was very friendly and very much a people person. Both of them made my experience outstanding. Need to tell you I had taken my car for a quick tire pressure check not even considering purchasing and I ended up buying a new Outback 2 days later. My only complaint was there were not enough Outback Touring models with the Nappa Java interior, seems the belief is everyone is interested in black interior. Think that a mistake not offering more with the brown interior.

I can’t say enough great things about this dealership and the team! After having a not-so-great experience at another dealer (where I was shown several vehicles that were over my budget and felt very rushed), working with John V was a breath of fresh air. I applied online, received an approval in less than an hour, and then went in for a test drive. John V. took the time to listen to what I was looking for and found me a vehicle that was much more my style and well below my target monthly payment. The entire experience was easy, stress-free, and enjoyable. I never felt rushed or pressured into making a decision. John was straightforward, honest, and made the whole process feel more like working with a friend than someone simply trying to make a sale. If you’re looking for a new vehicle and want a team that truly cares about helping you find the right fit, I highly recommend giving John a call. They made what can often be a stressful experience a really positive one! 🚗😊

I have just bought my 3rd Subaru from Gerald Jones Subaru. I called and made an appointment with John. Even though I was an hour late, John was still standing outside waiting for me just like he said he would be. I have to say that buying this car was my best experience yet. My salesman John Vanrensselaer made my experience very good. He was very knowledgeable, understanding and polite, even though I was late. He was not pushy like some salesman can be. When I called and talked with John, I told him what I was looking for and what I didn't want. He informed me that there was one on the lot, and he wouldhaveit up front whenIcamein the next day, and he was true to his word, when I arrived it was parked up front. I took it for a test drive and let him know that this is exactly what I want. We did all the paperwork and he came back in his office and told me there was a problem. He didn't realize that the car I test drove was a service loaner, so it wasn't for sale, however there was another one and it would be in on Monday. He also informed me that he was off on Tuesday and he would bring the car to me, I live an hour away. I was totally blown away 😳, imagine that, this young man was going to bring my car to me on his day off!! The world needs more young men like John Vanrensselaer and I think Gerald Jones Subaru has a valuable asset in this young man. Thanks again John for making this the best experience buying my 3rd Subaru. John is 💯 % a top notch salesman and I would recommend him to anyone in a heartbeat.

I was nervous walking in as I tend to feel overwhelmed by fast talking people and too many words. They call that neurodivergent these days…I am that. I’d found an SUV on FB and wanted to work with the person, Daryen Amaker, who had posted it. I got good vibes + I am a fan of bowties. HOWEVER, I'd set up the test drive appt through the Gerald Jones website, so I was getting responses by AI, another person, but not Daryen. This didn't bode well with me, but I went in anyway. Not only did I get to work with Daryen, he downsold me into a SUV that was less mileage/cost + a color more effective to my personality. HOW DID HE KNOW?? Not only did I get a SUV that is perfect for me. I made a new friend, Daryen. Everyone at the dealership was genuinely kind. I felt like I’d walked into a friend's house, rather than walked into a car dealership. I highly advise Daryen and the team at Gerald Jones Subaru.

Great service and attention. Our salesperson, Daryen Amaker, was incredible—very relatable and stayed mellow even when I changed my mind entirely on whether I wanted a 26 or a 25 Outback while he was pulling one around for us. I definitively hate car shopping—it’s one of my least favorite activities by far—and Mr. Amaker made it pleasant. Happy with the experience, and I love my Outback. It was by far a win/win for us on every level. Thank you, Daryen and Gerald Jones! :)