Germain Volkswagen of Westerville

Luke went above and beyond to help us find the right vehicle for our situation and lifestyle. He was patient, kind, informative, and he had a conversational style that matched our own. We felt supported throughout the entire process. Luke and the whole team were simply amazing and we LOVE our new Atlas. Thanks, Luke and team!

I was pretty jaded walking into this dealership. I had had a terrible experience at another dealer and was just done with car shopping. I had literally taken my old car to get an estimate for repair that morning. Lewis reached out to me and told me he thought he could help me. Suggested a way nicer car with less miles than I thought I could afford. They got me approved several percent less interest than other dealers. Nick and Donovan were great! I felt a thousand percent safe and like everyone there was genuinely trying to be a decent person. I absolutely love my Jetta! I still can't believe it's real!

Shilo was friendly, knowledgeable, and helpful in our car shopping experience. Our original intention was to shop around for several different car brands; however, Shilo made it easy for us to select a VW Atlas without looking any further.

I had a truly wonderful experience purchasing my vehicle from Volkswagen of Westerville! From the moment I arrived, I felt welcomed and at ease. My salesperson, Jake, was incredibly knowledgeable about the SUV I was interested in. During the test drive, he walked me through every detail without overwhelming me just honest, helpful insight that made me feel confident in my decision. What really stood out to me was how genuine and friendly Jake was. He never made me feel rushed or pressured, and he was patient and supportive throughout the entire buying process. He even followed up the next day to check in and make sure everything was going well something that really meant a lot to me. I also want to give a shout-out to Justin in finance. He was just as great to work with easygoing, transparent, and professional. The whole experience felt refreshingly different from the typical high-pressure dealership environment. I was given the time and space I needed to sort through things on my end, and that made all the difference. I wouldn’t hesitate to recommend Jake and Justin to any friends or family looking for a new vehicle. They truly went above and beyond!

Highly recommend working with Matthew at Germain Volkswagen of Westerville. I felt completely comfortable and even more confident in my sales experience. The team at this location is truly incredible and make you feel like family. I will always recommend, as a woman, to work with them.