Franchise Dealer

Glenn Polk Chrysler Dodge Jeep Ram Fiat

Gainesville, TX

4.8(1,530 Google reviews)

Brands

JeepChryslerDodgeRam

Contact

4330 I-35, Gainesville, TX 76240
(940) 580-4277glennpolkdodgechryslerjeepram.com/

Google Reviews

# Summary Patrons consistently praise the dealership for its honest, professional staff who demonstrate exceptional customer service across both sales and service departments, with multiple reviewers highlighting individual employees' patience, thoroughness, and willingness to go above and beyond. The business has earned loyalty from customers willing to drive significant distances, with reviewers noting the team's friendly demeanor, transparency about vehicle conditions and warranty information, and trustworthy approach to transactions.

Timothy Geurin2 months ago

I had a great experience with Glen Polk auto in Gainesville tx. I met with Frank Villireal there at the dealership and he brought excellence and professionalism in everything he did. Some people think that buying a car or truck from a high named dealership is a hassle but not with Frank and Glen Polk is was not. I will recommend Frank to others that are serious about buying to friends or family. I look forward to doing more business with them and Frank in the future. Thank you Frank. Thank you for all you did for me. God bless you and your family. Timothy G.

Jeremy Mccullocha month ago

I bought a used jeep that had a recall, and based on reviews I chose this dealership to get the recall fixed, although its almost an hour away from me. Don't let the small town feel of the dealership fool you, these guys are top tier. All of the service department reps acknowledge you when you walk in, always greet you politely, and are eager to assist. I have to give a big shout out to my service advisor JACOB SEWELL!!! Give this man a Raise!! He has been so patient, professional, answered every question or concern I had, answers every Text I send, dude is what every service department needs. I have been to many big time dealerships over the years, and Jacob is by far the best I have encountered with. I received my invoice after repair, and to see that Jacob actually put in the notes everything that I was just discussing with him, every step they took to inspect, check, and repair, is going above and beyond for me. This dude is awesome. He even broke down my warranty info for me, which he didn't have to do as I didnt purchase the vehicle from them, and he let me know how much longer I'm covered. These small things are huge in customer service, and JACOB SEWELL is one of the best I have ran across at it. Glad I found a honest, professional dealership that I can trust!

Caitlyn Lynch3 months ago

Micah in sales and Elizabeth in financing were AMAZING! This was my first car purchase, and they walked me through everything so kindly and thoughtfully. The used Buick I got was such a great deal, and the appraisal person gave me a generous offer on my lemon of a trade in (wish I knew their name). Trent runs a good business and has a fantastic team! If you are looking for a dealership with good, honest people, go here!!!

Keith Watkinsa month ago

Worked with Cobey on my much overdue replacement vehicle. Very satisfied with the efficient and prompt service from sales to finance. My family and I are over 50 miles away, but the drive is more than worth it. I highly recommend working with them even if you are not local.

Bobbie tuggle2 months ago

We have bought two vehicles from Glenn Polk. We would have bought our most recent purchase, but a salesman did not come out to try and sell one to us. We love Glenn Polks service department. They are always up front with what needs to be done. They are very friendly and helpful. We have all of our servicing done there We had a bad experience with Grubbs in Wichita Falls where we bought our truck. We won’t go back there.

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