GM Paillé Sorel-Tracy
Sorel-Tracy, QC
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The dealership receives mixed feedback, with some customers praising its service quality and responsiveness, while others report concerns about repair work and follow-up maintenance issues. Management appears willing to address complaints and reconsider situations when contacted directly, though some customers have experienced problems with transmission repairs and subsequent leaks.
Edit: After giving out a bad review, I got in touch with the owner. I explained my situation and they handled it quite well. Turns out that the problem I was having was something else, that was covered under warranty, and was just badly diagnosed by another GM dealership. Two lessons I learned from this: 1. If you had a bad experience, giving out a bad review may help remedy the situation 2. Don't blindly trust a specific GM dealership for the maintenance of your car. Shop around, and another GM dealership might be much better than the other. Original review: Will sell you a car that seems nice, and once it starts breaking apart, will barely do anything to help, except trying to sell you another car.
They repaired the transmission on my vehicle and after the repairs oil leaks appeared, which they refused to repair. Biggest concern was the transfer case leak, probable caused by the removal or replacement of the transmission.
Super dealer et super services
Excellent service
Excellent
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