Gmc
Ashland, OH
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# Summary The dealership earns widespread praise for responsive service, honest communication, reasonable pricing, and willingness to accommodate walk-in customers—qualities especially valued by commercial truck operators who need quick turnaround times. One negative experience involved an oil change service error that resulted in significant costs and downtime for a customer, though the dealership acknowledged responsibility for the mistake.
They fixed one of our company trucks and did an excellent job. Communicated with us throughout the process, and even came in under their estimate! Great service team down there. I hope we don’t have to use them often, but if we need repairs, our trucks will be going there!
I like working with John B I have built two trucks with him and bought two. I still have the first it’s a 2021 hv 607 and I’ve never had a problem with it. It’s been the best truck in our fleet. It makes spending the money on these trucks worth it when they are tough! Thanks John and Abers garage.
The best volvo dealer so far, friendly people , explain to you the issues and reasonable prices. The fact that they can take you in if you show up without an appointment is a big big plus , thank you guys .the most important thing for us truck drivers is to get back on the road asap so when someone understands that and work on your trk as soon as you show up to get you back on the road it's a big plus.some volvo dealers don't care you can show up with a minor repair ,they will tell you we don't have time we will check your trk tomorrow or after tomorrow. 5 stars from me.
Got oil changed on 12/5, sat noticed oil while at hotel but was dark out 34 reset. Checked Monday noticed leak at plug added 1gallon. Tuesday go to a different dealer. Bill was initially 1650. Dealer wanted to warranty oil pan replacement but current dealer said no no. It was from over tightening. Cost me over 3k this week in lost revenue plus my reload. Now it screws up my month. I average 7k a week. Won't deliver tell monday instead of Thursday. The only reason I am giving them 1 stars is at least they took responsibility for their mistake. I can't believe a dealership would have these issues. I won't be buying another Volvo. Too much bs..i also incured a hotel room for breakd own waiting on oil pan and now idling tonight because I been up all day waiting to go. I'm on ELD ALSO
So far the best and most honest Volvo dealer, absolutely the best ! Had multiple problems with the truck, next day appointment and got done same day 👍. Highly recommend !
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