Good Auto LLC
Hartford, CT
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Google Reviews
Staff members, particularly Aileen and Jose, receive consistent praise for their friendly, attentive service and ability to make the car-buying experience stress-free and enjoyable. However, one customer reported a negative experience involving poor customer service and being unable to complete a purchase despite multiple visits and a substantial down payment.
If you go to Good Auto LLC, ask for Aileen — she was fantastic to work with. From the moment we walked in, Aileen made us feel like we were her top priority. She answered every question we had — and we had plenty — without making us feel rushed or pressured. She was friendly, professional, and genuinely kind throughout the entire process. You could tell she wasn’t just going through the motions; she truly went out of her way to make sure we had a great experience and left feeling taken care of. Car buying can be stressful, but Aileen made it easy and even enjoyable. Good Auto LLC is lucky to have her on their team. We wouldn’t hesitate to come back or send anyone we know their way. Highly recommend!
My experience here at Good Auto LLC was nothing more than AMAZING! Aileen and Jose are TOP NOTCH! If you want excellent service and just 100% great ppl get here fast! You won't regret it.
My husband and I purchased a vehicle, and the salesman Jose was very friendly, attentive, and helpful with the purchase. We are very happy with our vehicle!! Highly recommended!!
Great friendly service!!! love my new car 🙏💙🚙
Wouldn't recommend this place to anyone, honestly I came by, pulled in, only to see to head manager not only NOT GREED me, but to make eye contact over 10 times to not say a word at all, as she was moving about 4 or 5 cars and still wouldn't say a word, and then as I visited over 3 times, they couldn't help me no matter what, just to see that the car still available but couldn't give me a chance to ANY of the car I was interested with a pretty decent down payment, total waste of time, wont ever go back and will advice everyone who asks me to go go, as you walk in with no car you will be walking out with no car, too many complications. WASTE OF TIME.
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