Graff Buick GMC

Everybody was absolutely amazing but i specifically worked with Ron and we will definitely go through him again! Seth was great at doing all the final paperwork and explaining absolutely everything to me on what I was signing and tons of different options for warranties. 10/10 experience! They actually made it fun car shopping, not stressful!

Kevin at Graff GMC in Mt. Pleasant sold me my Cadillac CT5, and I was very pleased with the service. The Sales team goes above and beyond to provide quality customer service that continues after purchase.

We were in from out of town and needed repairs. I dealt with Shane was AWESOME. Got our car back in a day. Felt like a new car. Extremely IMPRESSIVE service dept. 100% recomondation.

As a father living 2 hours away from my daughters, whom both attend CMU, there is always the worry of something going sideways and you're not around to take care of them. Well, getting a call that one daughter is stranded at Sam's Club with a car that won't move is one of those times. After phone diagnosing the issue knowing it had to go to professionals I set up a tow for her and called a local Buick dealership. Graff Buick GMC. I was happy they picked up the phone and even happier that Matt Newport, a service advisor, took my call. I explained the issue and told him the car and my daughter were on the way to see him. Matt was very professional, personal and understanding. He told me he would take care of everything and was very clear with me about expectations I got off the phone feeling good about it. Next day he called and said they got it in quick, it was just a sensor and with my ok they could have it done in a couple hours. Well, sure enough, a couple hours later he called that it was done. I paid over the phone and my daughter is going to pick it up after she gets out of class. I truly appreciated Matt, he took care of something I couldn't because I'm so far away. I highly recommend Graff if you need service and if you get Matt as your advisor, you'll be in good hands.

Car shopping can be nerve wracking and stressful but I had an excellent buying experience at Graff that was comfortable and stress free. Working with Kevin made the deal super easy.It was very casual and I didn’t feel pressured at all. He and his manager Seth made it a smooth process. I fell like I got treated with respect and was heard on exactly what i wanted in a vehicle. I would highly recommend going to see Kevin if you’re in the market for a new car or truck.